Fix AT&T errors on web

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19 problems reported in the past 24 hours

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Payments
Increasing monthly bills

🛠️ 1. Review your plan: Log into your AT&T account and review your current plan details. Look for any f... show fix »
Billing errors and unexpected charges

🛠️ 1. Review your bill: Go through your bill line by line to identify any discrepancies. 2. Use the AT... show fix »
Inability to resolve billing disputes

🛠️ 1. Gather documentation: Collect all relevant documents, including bills, payment receipts, and any... show fix »
 
Network
No service outside of major cities

🛠️ 1. Use Wi-Fi calling: If you have access to Wi-Fi, enable Wi-Fi calling in your phone settings to ma... show fix »
Inconsistent service quality

🛠️ 1. Report issues: Use the AT&T app to report service issues in your area, which can help them addres... show fix »
Frequent service outages

🛠️ 1. Check for outages: Use the AT&T website or app to check for reported outages in your area. 2. Us... show fix »
 
Account
Locked eSIMs preventing local number use

🛠️ 1. Check unlocking eligibility: Visit the AT&T website to see if your device is eligible for unlocki... show fix »
Phones locked to carrier

🛠️ 1. Check unlocking eligibility: Visit the AT&T website to see if your phone is eligible for unlockin... show fix »
 
Support
Poor customer service

🛠️ 1. Use online resources: Visit the AT&T support page for FAQs and troubleshooting guides that may re... show fix »
Long wait times for technicians

🛠️ 1. Schedule appointments during off-peak hours: Try to book technician visits during weekdays or ear... show fix »
Difficulty in reaching customer support

🛠️ 1. Use the AT&T app: The app provides access to support resources and live chat options that may be... show fix »
Unprofessional staff

🛠️ 1. Provide feedback: Use the AT&T app or website to submit feedback about your experience, which can... show fix »
Lack of communication

🛠️ 1. Set up notifications: Use the AT&T app to enable notifications for account updates and service al... show fix »
No compensation for service issues

🛠️ 1. Review your service agreement: Check your service agreement for any clauses regarding compensatio... show fix »
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Developer:
www.att.com
Website:
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 Breakdown of Software Ratings
Negative experience
93.5%

Positive experience
5.7%

Neutral
0.8%

~ from our NLP analysis of 7,445 combined software ratings.