fix problems on Sellpy [web]

—— Run into issues on Sellpy? Get help pending when official support gets back to you!

Sellpy

Info:

company: sellpy.dk

: sellpy.dk

: Frihamnsgatan 56, Stockholm, 11556, SE

Chat with our AI-based Sellpy Support

🛠️ Common Sellpy Issues and Solutions on Web:

—— Experiencing any of these problems? Get a solution tailored for you below;

Poor quality or blurry pictures

Fix: Ensure that you are using a high-resolution camera or smartphone to take pictures of your items. Use natural lighting to enhance the quality... ⇲

17% of users had this problem

Inconsistent sizing

Fix: When listing items, provide detailed measurements (chest, waist, length, etc.) in addition to the size label. This helps potential buyers un... ⇲

17% of users had this problem

Payments issue

High return fees

Fix: Review the return policy and consider adjusting your pricing strategy to account for potential return fees. You might want to include a smal... ⇲

Slow refund process

Fix: Keep track of your refund requests and follow up regularly. If you notice a delay, check the refund status through your account dashboard or... ⇲

High selling fees

Fix: Review the fee structure and consider adjusting your pricing to account for these fees. Factor in the selling fees when determining your ite... ⇲

Syncing issue

Lost items during selling process

Fix: Implement a tracking system for your items. Use inventory management software or a simple spreadsheet to keep track of items sold, their sta... ⇲

Settings issue

Difficult order cancellation process

Fix: Familiarize yourself with the cancellation policy and process. If you need to cancel an order, do so as soon as possible to avoid complicati... ⇲

Support issue

Limited customer support response

Fix: Utilize the FAQ section or help center on the Sellpy website to find answers to common questions. This can save time and provide immediate a... ⇲

Unhelpful compensation offers for delivery issues

Fix: Document any delivery issues thoroughly, including tracking information and communication with the courier. This can help you negotiate bett... ⇲

UI issue

Items often have strong smells

Fix: Before listing items, clean them thoroughly and air them out to remove any odors. Use fabric fresheners or sprays designed for clothing to h... ⇲

Inadequate presentation of clothes

Fix: Invest time in styling your items for photos. Use a clean, neutral background and consider using a mannequin or model to showcase the clothi... ⇲

Loading issue

Delivery delays

Fix: Choose reliable shipping options and consider offering expedited shipping for an additional fee. This can help mitigate delays and improve c... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

64.2%

Bad experience

28.7%

Neutral

7.1%

~ from our NLP analysis of 1,106 combined software ratings.

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