fix problems on ZOE [web]

—— Run into issues on ZOE? Get help pending when official support gets back to you!

ZOE

Info:

company: zoe.com

: zoe.com

: US

Chat with our AI-based ZOE Support

🛠️ Common ZOE Issues and Solutions on Web:

—— Experiencing any of these problems? Get a solution tailored for you below;

Blatant upselling of additional services

Fix: If you find the upselling intrusive, consider providing feedback through the app's feedback feature if available. Meanwhile, focus on using... ⇲

8% of users had this problem

ZOE does not work with certain phone models

Fix: Check the app's compatibility list on the official website or app store to ensure your phone model is supported. If your phone is not listed... ⇲

2% of users had this problem

Bugs issue

Many foods don't log properly

Fix: Ensure that you are entering the food items correctly. Double-check the spelling and try using different variations of the food name. If the... ⇲

Customization issue

No option to edit food entries

Fix: If you cannot edit food entries directly, try deleting the incorrect entry and re-logging the food item with the correct information. This i... ⇲

Features issue

Inability to print or save recipes outside the app

Fix: Take screenshots of the recipes within the app and save them to your device. You can then print these screenshots from your device's photo g... ⇲

Payments issue

Recurring payment issues

Fix: Check your payment method settings within the app to ensure that your payment information is up to date. If there are issues with the paymen... ⇲

Feedback issue

ZOE needs improvement

Fix: Regularly check for updates in the app store, as developers often release updates that fix bugs and improve performance. Keeping the app upd... ⇲

Some users find it overpriced

Fix: Evaluate the features you are using and determine if they justify the cost. If you find that you are not utilizing many features, consider d... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

83.5%

Bad experience

11.7%

Neutral

4.8%

~ from our NLP analysis of 9,575 combined software ratings.

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