fix problems on MoneyGram International [web]

—— Run into issues on MoneyGram International? Get help pending when official support gets back to you!

MoneyGram International

Info:

company: www.moneygram.com

: www.moneygram.com

: 2828 N Harwood, Dallas, 75201, US

Chat with our AI-based MoneyGram International Support

🛠️ Common MoneyGram International Issues and Solutions on Web:

—— Experiencing any of these problems? Get a solution tailored for you below;

Limited bank and credit union options

Fix: Check the MoneyGram website or app for a list of supported banks and credit unions. If your bank is not listed, consider using a different p... ⇲

8% of users had this problem

SMS notifications causing confusion

Fix: Review your notification settings in the MoneyGram app or website. Adjust the types of notifications you receive to reduce confusion, such a... ⇲

8% of users had this problem

Payments issue

Delayed transfer review process

Fix: Ensure that all information provided during the transfer process is accurate and complete. Double-check recipient details and payment inform... ⇲

Inadequate tracking for transfers

Fix: Use the tracking feature available on the MoneyGram website or app. Enter your reference number to get real-time updates on your transfer st... ⇲

Exchange rates not competitive

Fix: Before making a transfer, compare MoneyGram's exchange rates with other money transfer services. Use online comparison tools to find the bes... ⇲

Long process for multiple transfers

Fix: If you need to make multiple transfers, consider consolidating them into a single transaction if possible. This can save time and reduce the... ⇲

Account issue

Issues with name corrections

Fix: When entering recipient information, double-check the spelling and format of names to ensure accuracy. Use the same name as it appears on th... ⇲

Support issue

Occasional customer service delays

Fix: Try to reach out to customer service during off-peak hours, such as early mornings or late evenings, to reduce wait times. OR Utilize the... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

84.2%

Bad experience

11.5%

Neutral

4.3%

~ from our NLP analysis of 43,595 combined software ratings.

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