fix problems on SoundCloud [web]

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—— Run into issues on SoundCloud? Get help pending when official support gets back to you!

SoundCloud
Info:
company: www.soundcloud.com
: www.soundcloud.com
Chat with our AI-based SoundCloud Support
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Links issue

Broken links on artist pages

Fix: Try accessing the artist page from a different browser or device to see if the issue persists. This can help determine if the problem is bro... ⇲
 
Payments issue

Error messages in payouts tab

Fix: Ensure that all your payment information is correctly entered and up to date. Check for any alerts or notifications that may indicate what t... ⇲

High subscription costs

Fix: Evaluate your usage of SoundCloud and consider whether a lower-tier subscription might meet your needs. Sometimes, a less expensive plan can... ⇲

Difficulties in canceling subscriptions

Fix: Follow the cancellation process outlined in the SoundCloud help section. Make sure you are following the correct steps for your specific sub... ⇲

No refund for unresponsive support

Fix: Review the refund policy on the SoundCloud website to understand your rights. If you believe you are entitled to a refund, prepare a clear c... ⇲

Greedy pricing strategies

Fix: Evaluate your usage and consider whether the features offered justify the cost. If not, explore alternative platforms that may offer better... ⇲
 
Security issue

AI copyright detection system is inaccurate

Fix: Review the content you uploaded to ensure it complies with copyright guidelines. If you believe the detection is incorrect, gather evidence... ⇲
 
Account issue

Account terminations without explanation

Fix: Check your email for any communication from SoundCloud regarding the termination. They may have sent a notification that explains the reason... ⇲
 
Support issue

Long wait times for support

Fix: Utilize the SoundCloud community forums to seek help from other users who may have experienced similar issues. Often, community members can... ⇲

Slow response times for support tickets

Fix: Keep your support ticket concise and to the point, including all necessary details. This can help speed up the response time as it reduces b... ⇲

Incompetent customer service

Fix: Document your interactions with customer service, noting any inconsistencies or issues. This can help you escalate the matter if necessary.... ⇲

Contradictory support responses

Fix: Keep a record of all support responses you receive. If you notice contradictions, compile them and present them in a follow-up inquiry for c... ⇲
 
Uploads issue

Difficulties in track distribution

Fix: Ensure that you have followed all the necessary steps in the distribution process. Double-check your settings and any required fields that m... ⇲

Limited upload time for independent artists

Fix: Consider breaking longer tracks into shorter segments and uploading them as separate tracks. This can help you maximize your upload time.... ⇲

Inability to delete uploaded content due to bugs

Fix: Try accessing the delete option from a different browser or device to see if the issue persists. Sometimes, browser-specific issues can caus... ⇲
 
UI issue

Frustrating user interface changes

Fix: Familiarize yourself with the new interface by exploring the help section or user guides provided by SoundCloud. This can help ease the tran... ⇲
 
Login issue

Issues with account access

Fix: Reset your password using the 'Forgot Password' feature. This can resolve access issues related to incorrect login credentials. OR Clear... ⇲
 
Privacy issue

Algorithmic censorship of content

Fix: Review the content guidelines to ensure your material complies with SoundCloud's policies. Adjust your content if necessary to avoid censors... ⇲
 
Syncing issue

Tracks disappearing without notification

Fix: Check your account settings and ensure that your tracks are not set to private or removed accidentally. Sometimes, settings can change witho... ⇲
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