Fix Very Mobile errors on web

  IT
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Account
Difficult eSIM transfer process

🛠️ Create a step-by-step guide for users on how to transfer their eSIM. Include screenshots and trouble... show fix »
Complicated identity verification process

🛠️ Simplify the identity verification process by reducing the number of required documents or steps. Cl... show fix »
Long identification process

🛠️ To reduce the identification process time, consider automating parts of the verification process. Us... show fix »
Activation issues

🛠️ For activation issues, provide a detailed troubleshooting guide that includes common activation prob... show fix »
Delayed activation process

🛠️ To address delays in the activation process, communicate estimated activation times clearly to users... show fix »
 
Support
Lack of live chat support

🛠️ As a workaround for the lack of live chat support, implement a ticketing system where users can subm... show fix »
 
UI
Blank page issues during verification

🛠️ If users encounter blank pages during verification, advise them to clear their browser cache and coo... show fix »
 
Network
Inconsistent signal strength

🛠️ To address inconsistent signal strength, recommend users to check their device settings and ensure t... show fix »
Slow internet speeds in certain areas

🛠️ Users experiencing slow internet speeds should first run a speed test to determine their current con... show fix »
No 5G support

🛠️ If 5G support is not available, inform users about the current network capabilities and suggest they... show fix »
Poor coverage in some locations

🛠️ To help users in areas with poor coverage, provide a coverage map on your website that clearly indic... show fix »
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Developer:
verymobile.it
Website:
🌐 verymobile.it
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 Breakdown of Software Ratings
Positive experience
74.1%

Negative experience
20.6%

Neutral
5.3%

~ from our NLP analysis of 11,234 combined software ratings.