Fix Pacific Gas And Electric errors on web

  PO Box 770000, San Francisco, 94177, US
I have a problem with Pacific Gas And Electric
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Payments
High rates compared to other states

🛠️ Explore energy-saving programs and incentives offered by PG&E to help reduce your overall energy cos... show fix »
Slow resolution of billing issues

🛠️ Keep detailed records of all billing communications and escalate the issue through the PG&E website... show fix »
High true-up bills

🛠️ Monitor your energy usage closely throughout the year to avoid surprises during true-up periods, and... show fix »
High rates compared to other states

🛠️ Research and compare energy plans or programs that may offer lower rates or discounts, such as budge... show fix »
Slow resolution of billing issues

🛠️ Keep detailed records of all billing discrepancies and follow up regularly until the issue is resolv... show fix »
High energy costs with little return

🛠️ Conduct an energy audit of your home to identify areas where you can save energy and reduce costs.... show fix »
 
Messages
Inconsistent communication for meter checks

🛠️ Set reminders for when meter checks are scheduled and follow up with PG&E if you do not receive comm... show fix »
Inconsistent communication for meter checks

🛠️ Set reminders for yourself to check your meter readings regularly and report them if necessary, ensu... show fix »
 
Support
Poor response to service issues

🛠️ Document all service issues and follow up regularly through the PG&E app or website to ensure your c... show fix »
Delayed service during outages

🛠️ Sign up for outage alerts via text or email to stay informed about restoration times and updates.... show fix »
Inconsistent service quality

🛠️ Keep a log of service quality issues and report them through the PG&E app to help track patterns and... show fix »
Difficult customer service access

🛠️ Utilize online chat support if available, as it can often provide quicker access to customer service... show fix »
Poor response to service issues

🛠️ Document all service issues with dates, times, and details, and escalate the issue through any avail... show fix »
Inadequate customer support

🛠️ Seek out online forums or social media groups where other customers share their experiences and solu... show fix »
Delayed service during outages

🛠️ Stay informed about outages through the company's website or social media channels for real-time upd... show fix »
Inconsistent service quality

🛠️ Keep a record of service quality issues and report them through any available channels to help the c... show fix »
 
Security
Corruption allegations

🛠️ Stay informed about local energy policies and advocate for transparency by participating in communit... show fix »
Mismanagement claims

🛠️ Research alternative energy providers in your area to understand your options and potentially switch... show fix »
Corruption allegations

🛠️ Stay informed about local news and community discussions regarding the company to understand the con... show fix »
Mismanagement claims

🛠️ Research alternative energy providers in your area to understand your options and potentially switch... show fix »
 
UI
Website usability issues

🛠️ Use a different web browser or clear your browser cache to improve website performance and usability... show fix »
Automated system loops

🛠️ Try calling during off-peak hours when wait times may be shorter and the system may be less congeste... show fix »
Complicated phone menu

🛠️ Try using the company's website or mobile app for common inquiries instead of the phone menu. Many s... show fix »
Website usability issues

🛠️ Use a different browser or clear your cache and cookies to see if that improves your experience on t... show fix »
Automated system loop

🛠️ Try calling during off-peak hours when the system may be less busy, or use the website or app to byp... show fix »
 
Compatibility
Lack of competition in the market

🛠️ Research and consider enrolling in community choice aggregation (CCA) programs if available in your... show fix »
Lack of competition in the market

🛠️ Explore renewable energy options or community solar programs that may provide alternative energy sou... show fix »
 
Settings
Inadequate weatherization program

🛠️ Look for local non-profits or government programs that offer weatherization assistance to help impro... show fix »
Limited options for energy savings

🛠️ Research energy efficiency programs and rebates offered by PG&E to maximize your savings. OR Cons... show fix »
Limited options for savings

🛠️ Research and implement energy-saving practices in your home, such as using energy-efficient applianc... show fix »
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Developer:
pge.com
Website:
🌐 pge.com
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 Breakdown of Software Ratings
Negative experience
73.0%

Positive experience
24.3%

Neutral
2.7%

~ from our NLP analysis of 37 combined software ratings.