fix problems on MAPS.ME [web]

—— Run into issues on MAPS.ME? Get help pending when official support gets back to you!

MAPS.ME

Info:

company: maps.me

: maps.me

: Albisstrasse 118, Zürich, 8038, NL

Chat with our AI-based MAPS.ME Support

🛠️ Common MAPS.ME Issues and Solutions on Web:

—— Experiencing any of these problems? Get a solution tailored for you below;

Frequent updates lead to loss of functionality

Fix: Before updating, read the update notes to understand what changes are being made. If a feature you rely on is being altered, consider delayi... ⇲

4% of users had this problem

Disappearance of user data and bookmarks

Fix: Regularly back up your bookmarks and data. Use the export feature in the app to save your bookmarks to a file that you can store safely. O... ⇲

18% of users had this problem

Support issue

Poor customer support response

Fix: Utilize community forums or user groups related to MAPS.ME. Often, other users can provide solutions or workarounds for common issues. OR... ⇲

Inability to contact support directly from the app

Fix: Look for help or support sections within the app that may provide FAQs or troubleshooting tips without needing direct contact. OR Search... ⇲

Payments issue

Lack of essential features behind paywall

Fix: Identify which features are essential for your use and see if there are alternative apps that provide similar features for free or at a lowe... ⇲

High subscription costs

Fix: Evaluate your usage of the app and consider whether the subscription is necessary for your needs. If not, you may opt for the free version a... ⇲

Privacy issue

Privacy concerns regarding location tracking

Fix: Adjust your app permissions. Go to your device settings, find MAPS.ME, and limit location access to 'While Using the App' instead of 'Always... ⇲

Glitches issue

Glitches and errors in navigation

Fix: Ensure that your app is updated to the latest version. Go to your device's app store, search for MAPS.ME, and check for updates. If an updat... ⇲

Downloads issue

Limited number of downloadable maps

Fix: Check for additional map regions in the app settings. Go to the map download section and see if there are more regions available for downloa... ⇲

Bugs issue

Inaccurate routing and directions

Fix: Double-check your route settings. Ensure that you have selected the correct mode of transportation (driving, walking, cycling) as this can a... ⇲

Navigation logic prioritizes shortest path over main roads

Fix: Check the app settings for route preferences. Some apps allow you to prioritize certain types of roads or routes; adjust these settings if a... ⇲

Crashes issue

MAPS.ME crashes or freezes

Fix: Ensure your device has enough storage space. Delete unnecessary files or apps to free up space, as low storage can cause apps to crash. OR... ⇲

Audio issue

Voice instructions lack clarity and detail

Fix: Check the app's audio settings. Ensure that the volume is turned up and that the correct audio output device is selected (e.g., Bluetooth, p... ⇲

UI issue

Confusing user interface changes

Fix: Familiarize yourself with the new interface by exploring the app settings and help sections. Many apps provide tutorials or guides for new f... ⇲

Network issue

Unreliable offline functionality

Fix: Before going offline, ensure that all necessary maps are downloaded completely. Check the download status in the app to confirm. OR Test... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Bad experience

85.9%

Good experience

10.3%

Neutral

3.8%

~ from our NLP analysis of 78 combined software ratings.

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