Fix Yallo errors on web

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20 problems reported in the past 24 hours

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Login
Login issues

🛠️ Ensure you are entering the correct username and password. If you have forgotten your password, use... show fix »
 
Network
Poor mobile signal

🛠️ Check if your device is in an area with good coverage. You can use coverage maps provided by Yallo o... show fix »
Slow internet speeds

🛠️ Run a speed test using a reliable online tool to check your current internet speed. If it's signific... show fix »
Unreliable service

🛠️ Monitor your service over a few days to identify patterns. If the service is consistently unreliable... show fix »
Faulty SIM cards

🛠️ Test the SIM card in another compatible device to see if the issue persists. If it does, the SIM car... show fix »
Latency spikes

🛠️ Run a ping test to check for latency issues. If you notice spikes, try connecting your device direct... show fix »
Frequent disconnections

🛠️ Check your router settings and ensure that firmware is up to date. Restart your router to refresh th... show fix »
Limited coverage

🛠️ Check Yallo's coverage map to see if your area is included. If not, consider switching to a provider... show fix »
 
Payments
Overcharging

🛠️ Review your billing statements carefully to identify any discrepancies. Make a note of the charges t... show fix »
High cancellation fees

🛠️ Review the terms and conditions of your subscription to understand the cancellation policy. If the f... show fix »
Incorrect billing

🛠️ Gather all relevant billing statements and compare them with your service agreement. Identify specif... show fix »
No refunds

🛠️ Review the refund policy outlined in the terms and conditions. If you believe you are entitled to a... show fix »
 
Security
Insecure customer portal

🛠️ Ensure you are using a secure connection (look for 'https' in the URL) when accessing the customer p... show fix »
Scammy practices

🛠️ Research online reviews and forums to gather information about other users' experiences. This can he... show fix »
 
Support
Ignored complaints

🛠️ Document all your complaints and responses received. If you feel your complaint is being ignored, es... show fix »
Unresponsive customer service

🛠️ Try reaching out through different channels, such as email, live chat, or social media, as response... show fix »
Chargeable hotline

🛠️ Look for alternative contact methods such as email or live chat that do not incur charges. Many comp... show fix »
 
Bugs
Poor app functionality

🛠️ Ensure that your app is updated to the latest version. Check the app store for any available updates... show fix »
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Developer:
yallo.ch
Website:
🌐 yallo.ch
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 Breakdown of Software Ratings
Negative experience
86.2%

Positive experience
12.2%

Neutral
1.5%

~ from our NLP analysis of 1,895 combined software ratings.