fix problems on Solaris Japan [web]

—— Run into issues on Solaris Japan? Get help pending when official support gets back to you!

Solaris Japan

Info:

company: solarisjapan.com

: solarisjapan.com

: Tokyo, JP

Chat with our AI-based Solaris Japan Support

🛠️ Common Solaris Japan Issues and Solutions on Web:

—— Experiencing any of these problems? Get a solution tailored for you below;

Delivery can be slow while waiting for items to be packaged

Fix: Check the estimated delivery time provided at the time of purchase. If the delivery is taking longer than expected, log into your account on... ⇲

Items shown as available may not be in stock

Fix: Before making a purchase, check the product page for any notes regarding stock availability. If an item is marked as available but you recei... ⇲

Payments issue

Refund process can be slow and complicated

Fix: Familiarize yourself with the refund policy outlined on the Solaris Japan website. Ensure you follow the specified steps for initiating a re... ⇲

Customs fees can be high

Fix: Before making a purchase, research the customs fees that may apply to your country for items imported from Japan. Websites often provide est... ⇲

UI issue

Photos of pre-owned items may not be satisfactory

Fix: When purchasing pre-owned items, look for detailed descriptions and any additional images provided. If the photos are insufficient, check if... ⇲

Slow issue

Shipping process can be slow due to staff shortages

Fix: If you are aware of potential delays due to staff shortages, plan your purchases in advance, especially for time-sensitive items. Monitor th... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

96.1%

Bad experience

2.3%

Neutral

1.6%

~ from our NLP analysis of 4,959 combined software ratings.

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