fix problems on Vinted [web]

—— Run into issues on Vinted? Get help pending when official support gets back to you!

Vinted

Info:

company: vinted.it

: vinted.it

: IT

Chat with our AI-based Vinted Support

🛠️ Common Vinted Issues and Solutions on Web:

—— Experiencing any of these problems? Get a solution tailored for you below;

Issues with counterfeit goods

Fix: When purchasing items, always check the seller's ratings and reviews. Look for sellers with a high number of positive reviews and detailed d... ⇲

7% of users had this problem

Limited recourse for reporting illegal items

Fix: Familiarize yourself with the reporting process on Vinted for illegal items. When you encounter such items, gather evidence (screenshots, li... ⇲

7% of users had this problem

Security issue

Buyers protection insurance is unreliable

Fix: Review the terms and conditions of the buyers protection insurance to understand what is covered and what is not. Make sure to document all... ⇲

Fraudulent activity blocks new users

Fix: If you are a new user and find your account blocked due to suspected fraudulent activity, review your account details to ensure all informat... ⇲

Buyers may lie about receipt of goods

Fix: Always use tracked shipping methods when sending items to buyers. This provides proof of delivery and can help resolve disputes if a buyer c... ⇲

Sellers may receive counterfeit items

Fix: When purchasing items, research the seller's history and look for reviews that mention the authenticity of their products. If you receive an... ⇲

Support issue

Customer service is unhelpful

Fix: Before reaching out to customer service, prepare a clear and concise summary of your issue, including any relevant order numbers, dates, and... ⇲

Some users report damaged items without resolution

Fix: When selling items, take clear, high-quality photos from multiple angles and provide detailed descriptions of the item's condition. This can... ⇲

Payments issue

Buyers often negotiate very low prices

Fix: Set a minimum price for your items and clearly state this in your listing description. This can deter buyers from making low offers. If you... ⇲

Account issue

Vinted can block users without clear reason

Fix: Review the community guidelines and terms of service to ensure you are not inadvertently violating any rules. If you believe your account wa... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

81.1%

Bad experience

15.0%

Neutral

3.8%

~ from our NLP analysis of 12,141 combined software ratings.

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