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19 problems reported in the past 24 hours

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Privacy
Lack of transparency in policies

🛠️ Regularly review Etsy's policies and updates in the Help Center to stay informed about any changes.... show fix »
 
Account
Account suspension without clear reason

🛠️ If your account has been suspended, first check your email for any communication from Etsy regarding... show fix »
Difficulties in identity verification

🛠️ Ensure that you have all necessary documents ready for verification, such as a government-issued ID... show fix »
 
Support
No direct support contact options

🛠️ Utilize Etsy's Help Center, which provides a comprehensive FAQ section that may address your issue.... show fix »
Inadequate seller support

🛠️ Explore the Seller Handbook available on Etsy, which contains valuable resources and tips for seller... show fix »
Poor communication from customer service

🛠️ When contacting customer service, be as detailed as possible in your inquiry. Include relevant order... show fix »
No recourse for seller disputes

🛠️ Familiarize yourself with Etsy's dispute resolution process. Ensure that you have clear policies in... show fix »
Automated responses without resolution

🛠️ When contacting support, specify that you are not receiving satisfactory responses. Clearly outline... show fix »
 
Payments
Refunds issued without item return

🛠️ Familiarize yourself with Etsy's refund policy to understand the conditions under which refunds can... show fix »
Delayed access to funds

🛠️ Check the payment processing timelines in Etsy's Help Center to understand when you can expect to re... show fix »
Inconsistent payment processing

🛠️ Keep track of your payment processing times and any issues you encounter. Document any inconsistenci... show fix »
 
Security
Unresolved account hacking issues

🛠️ Immediately change your password and enable two-factor authentication on your account to secure it.... show fix »
Failure to address fraudulent transactions

🛠️ Document any fraudulent transactions, including order numbers and communication with the buyer. Repo... show fix »
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Developer:
www.etsy.com
Website:
🌐 www.etsy.com
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 Breakdown of Software Ratings
Negative experience
80.1%

Positive experience
17.8%

Neutral
2.1%

~ from our NLP analysis of 14,972 combined software ratings.