Fix Lightspeed Australia errors on web

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16 problems reported in the past 24 hours

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Support
no email responses

🛠️ Double-check that you are sending emails to the correct support address. Ensure your email is clear... show fix »
substandard tech support

🛠️ Utilize online resources such as FAQs, user manuals, and video tutorials available on the Lightspeed... show fix »
lack of customer service after acquisition

🛠️ Engage with the community forums or social media groups to find out how other users are coping with... show fix »
poor communication during onboarding

🛠️ Establish regular check-ins with your onboarding representative to ensure you are on track and to ad... show fix »
limited training for staff

🛠️ Encourage staff to utilize online training resources, such as webinars or tutorials, to enhance thei... show fix »
unresponsive chatbot support

🛠️ If the chatbot is unresponsive, try refreshing the page or accessing it from a different browser or... show fix »
 
Payments
high tier level fees for not using payment system

🛠️ Review your current plan and usage. If you are not using the payment system, consider downgrading to... show fix »
delayed payment processing

🛠️ Check your account settings to ensure that all payment information is correctly entered and up to da... show fix »
unexpected charges for not using services

🛠️ Review your account settings and service agreements to understand what services you are being charge... show fix »
overcharging issues

🛠️ Regularly review your billing statements and compare them with your service usage. If you notice any... show fix »
increased daily fees without notice

🛠️ Regularly review your account settings and service agreements to stay informed about any potential f... show fix »
issues with integrated EFTPOS accuracy

🛠️ Ensure that all EFTPOS settings are correctly configured and that the device is properly connected t... show fix »
 
Bugs
inaccurate reporting

🛠️ Verify that all data inputs are correct and consistent. Inaccurate reporting can often stem from inc... show fix »
 
Slow
slow onboarding process

🛠️ Request a detailed onboarding schedule from your account manager to understand the timeline and step... show fix »
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Developer:
lightspeedhq.com.au
Website:
🌐 lightspeedhq.com.au
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 Breakdown of Software Ratings
Positive experience
60.6%

Negative experience
39.4%

Neutral
0.0%

~ from our NLP analysis of 99 combined software ratings.