Fix Vinted errors on web

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15 problems reported in the past 24 hours

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Payments
Buyer protection fee not refunded for failed purchases

🛠️ Before making a purchase, familiarize yourself with Vinted's buyer protection policy. If a purchase... show fix »
Inadequate compensation for lost items

🛠️ When shipping items, always opt for a tracked shipping method. This can provide proof of shipment an... show fix »
Complicated refund process

🛠️ Familiarize yourself with Vinted's refund policy before making a purchase. If you need to request a... show fix »
 
Account
Difficulties in account verification and blocking

🛠️ Ensure that you are using a valid email address and phone number during the registration process. Ch... show fix »
Temporary account blocks without clear reasons

🛠️ Review Vinted's community guidelines to ensure you are not inadvertently violating any rules. Make n... show fix »
 
Support
Poor communication from customer support

🛠️ When contacting customer support, be as detailed as possible in your inquiry. Include screenshots an... show fix »
Automated responses lacking proper assistance

🛠️ If you receive an automated response that does not address your issue, reply to the email or message... show fix »
Lack of direct contact options for support

🛠️ Utilize the in-app help section to find answers to common questions. This can often provide quicker... show fix »
Inability to resolve disputes effectively

🛠️ Document all interactions related to the dispute, including messages with the seller and any relevan... show fix »
 
Security
Inconsistent handling of counterfeit items

🛠️ If you suspect an item is counterfeit, gather evidence (photos, descriptions) and report it through... show fix »
Awash with scammers and fake goods

🛠️ Always check the seller's profile for reviews and ratings before making a purchase. Look for sellers... show fix »
 
Loading
Delayed delivery times

🛠️ Check the estimated delivery times provided by the seller and the shipping service. If delays occur,... show fix »
 
Settings
Unclear policies on item listings and re-selling

🛠️ Review Vinted's terms of service and community guidelines to understand what items are allowed for l... show fix »
 
UI
Frustrating user experience for buyers and sellers

🛠️ Take time to explore the app's features and settings to familiarize yourself with its layout and fun... show fix »
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Developer:
vinted.de
Website:
🌐 vinted.de
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 Breakdown of Software Ratings
Negative experience
59.2%

Positive experience
35.9%

Neutral
4.9%

~ from our NLP analysis of 3,440 combined software ratings.