Fix Back Market - Italia errors on web

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9 problems reported in the past 24 hours

🛠️ Quick Fixes for Common Back Market - Italia Issues on Web:

Missing USB-C to headphone jack connector

🛠️ Check the product description on the Back Market website to confirm if the USB-C to headphone jack c...
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1% of users had this bug

Phone arrived with fingerprints on the back cover

🛠️ Use a microfiber cloth slightly dampened with water or a screen cleaner to gently wipe the back cove...
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1% of users had this bug

🔍 Select the category that fits your issue:

All 9 Quality 3 Battery 1 Settings 1 Account 1 Support 2 Something else...

All

Quality

Back cover was loose

🛠️ Inspect the back cover to see if it can be reattached securely. If there are clips or adhesive, gent... show fix »

Phone arrived with an undisclosed defect

🛠️ Document the defect with photos and detailed descriptions. Check the return policy on the Back Marke... show fix »

Battery

Battery not showing percentage of life

🛠️ Go to the phone's settings, then navigate to 'Battery' or 'Battery & Performance'. Look for an optio... show fix »

Settings

Phone delivered with Chinese GUI

🛠️ Go to the phone's settings, then select 'Language & Input'. From there, choose 'Language' and select... show fix »

Account

AirPods still connected to previous owner's Apple ID

🛠️ Reset the AirPods by placing them in their case, closing the lid, and waiting for 30 seconds. Then,... show fix »

Support

Delivery shipped to the wrong person

🛠️ Check the tracking information provided by the shipping service to see if there is a record of the d... show fix »

Confusion between British and Italian sites

🛠️ Ensure you are on the correct regional site by checking the URL. If you are on the British site, loo... show fix »

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Developer:

backmarket.it

Website:

🌐 www.backmarket.it

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Breakdown of Software Ratings

Positive experience

89.1%

Negative experience

9.1%

Neutral

1.8%

~ from our NLP analysis of 6,161 combined software ratings.