fix problems on Mytheresa.com [web]

—— Run into issues on Mytheresa.com? Get help pending when official support gets back to you!

mytheresa.com

Info:

company: www.mytheresa.com

: www.mytheresa.com

: Aschheim, 85609, DE

Chat with our AI-based mytheresa.com Support

🛠️ Common mytheresa.com Issues and Solutions on Web:

—— Experiencing any of these problems? Get a solution tailored for you below;

Order blocking issues

Fix: Check your account settings to ensure that your payment information is up to date. Log in to your MyTheresa account, navigate to 'Account Se... ⇲

7% of users had this problem

Request for wire transfer for orders

Fix: If you prefer not to use wire transfer, consider using a credit card or PayPal if available. These methods are often faster and more secure.... ⇲

7% of users had this problem

Payments issue

Delayed response to payment inquiries

Fix: Keep a record of your payment inquiries, including dates and any reference numbers. This will help you track your communication and follow u... ⇲

High prices compared to competitors

Fix: Sign up for MyTheresa's newsletter or loyalty program if available. This may provide you with exclusive discounts, promotions, or early acce... ⇲

Slow issue

Occasional slower delivery times

Fix: Check the estimated delivery times provided at checkout. If your order is time-sensitive, consider selecting expedited shipping options if a... ⇲

Support issue

Limited customer service availability

Fix: Check the customer service hours listed on the MyTheresa website. If you need assistance outside of these hours, consider using the email su... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

89.3%

Bad experience

9.5%

Neutral

1.2%

~ from our NLP analysis of 14,707 combined software ratings.

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