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16 problems reported in the past 24 hours

🔍   Select the category that fits your issue:
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Network
No signal in certain areas

🛠️ Identify the specific areas where you experience no signal and check if there are any known outages... show fix »
Calls frequently drop

🛠️ Check your device settings to ensure that you are not in a low signal area. If you are, try moving t... show fix »
Inconsistent signal quality

🛠️ Test your signal strength in different locations and at different times of the day to identify patte... show fix »
 
Support
Customer service does not accept email complaints

🛠️ Use the live chat feature on the spusu website or app for immediate assistance. This can often be fa... show fix »
 
Payments
Unexpected charges after contract termination

🛠️ Review your final bill carefully to identify any unexpected charges. Make a list of these charges an... show fix »
Confusing billing cycle

🛠️ Log into your spusu account and review your billing cycle details. Make note of the start and end da... show fix »
Automatic contract renewal without clear notice

🛠️ Review your contract terms to understand the renewal policy. Set a reminder a month before your cont... show fix »
 
Compatibility
eSIM does not work

🛠️ Ensure that your device is compatible with eSIM technology and that you have followed the activation... show fix »
WiFi calling not supported on all devices

🛠️ Check if your device supports Wi-Fi calling by looking in the settings under 'Phone' or 'Network'. I... show fix »
 
Messages
Voicemail is substandard

🛠️ Check if your voicemail settings are configured correctly. Access your voicemail settings through yo... show fix »
Issues with OTPs not arriving

🛠️ Ensure that your phone number is correctly registered with the service sending the OTP. Check for an... show fix »
 
Delivery
Delayed SIM card delivery

🛠️ Track your SIM card delivery using the tracking number provided by spusu. If it is significantly del... show fix »
 
Settings
Limited data options available

🛠️ Review your current data plan and consider upgrading to a higher data tier if available. This can pr... show fix »
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Developer:
spusu.at
Website:
🌐 spusu.at
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spusu Italia
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spusu UK

 Breakdown of Software Ratings
Positive experience
50.4%

Negative experience
44.5%

Neutral
5.1%

~ from our NLP analysis of 631 combined software ratings.