I have a problem with SumUp
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🛠️ Utilize the online help center and FAQ section on the SumUp website. This resource often contains an... More details »
🛠️ Ensure that your card reader and printer are fully charged and updated to the latest firmware. Check... More details »
🛠️ Check the status of your card application through the SumUp app or website. There may be an option t... show fix »
🛠️ Verify that your bank account details are entered correctly in the app. Incorrect information can le... show fix »
🛠️ Review the terms of service and acceptable use policy to ensure compliance. Sometimes accounts are s... show fix »
🛠️ Ensure that all required documents for verification are submitted correctly. Double-check that the d... show fix »
🛠️ Check if you are logged into the correct account. Sometimes users have multiple accounts and may be... show fix »
🛠️ Document your issues and attempts to contact support. Use multiple channels (email, chat, social med... show fix »
🛠️ Before deciding to replace a device, troubleshoot the current one. Check for software updates, reset... show fix »
🛠️ Consider purchasing a compatible printer separately. Research which printers are recommended for use... show fix »