fix problems on MobiKwik [web]

—— Run into issues on MobiKwik? Get help pending when official support gets back to you!

MobiKwik

Info:

company: www.mobikwik.com

: www.mobikwik.com

: Golf Course Road, Gurugram, 122002, IN

Chat with our AI-based MobiKwik Support

🛠️ Common MobiKwik Issues and Solutions on Web:

—— Experiencing any of these problems? Get a solution tailored for you below;

Frequent unauthorized charges

Fix: Review your transaction history to identify patterns or recurring charges. If you notice unauthorized charges, dispute them immediately thro... ⇲

3% of users had this problem

High transaction fees

Fix: Review the fee structure on the MobiKwik website or app to understand what fees apply to your transactions. If you find the fees to be highe... ⇲

16% of users had this problem

UI issue

Poor user interface

Fix: Familiarize yourself with the app's layout by exploring all its features. Sometimes, user experience can improve with practice. Check for an... ⇲

Security issue

Difficulty in resolving fraudulent transactions

Fix: Immediately report any fraudulent transactions through the app or website. Make sure to provide all necessary details, including transaction... ⇲

Support issue

Inaccessible grievance redressal

Fix: Check if there are alternative channels for grievance redressal, such as email or social media. Sometimes companies respond faster through t... ⇲

Slow customer service response

Fix: Try reaching out during off-peak hours when customer service may be less busy. This can sometimes lead to quicker responses. OR Utilize a... ⇲

Rude collection calls

Fix: Keep a record of the calls, including dates, times, and the names of the callers. If the calls are persistent and rude, consider sending a f... ⇲

Lack of proper communication channels

Fix: Explore all available communication options within the app, including chat support, email, and social media. Sometimes, companies have multi... ⇲

No toll-free customer support number

Fix: Use the available customer support channels in the app or website, such as chat or email, which may be more efficient than waiting for a pho... ⇲

Inconsistent service quality

Fix: Keep a log of your experiences with the service, noting any inconsistencies. This can help you identify patterns and provide feedback to the... ⇲

Unprofessional customer support

Fix: Document all interactions with customer support, including dates, times, and the names of representatives. This will help you keep track of... ⇲

Account issue

Account blocking without reason

Fix: Check your email for any notifications from MobiKwik regarding the account block. Sometimes, accounts are blocked due to security measures o... ⇲

Unauthorized account changes

Fix: Immediately change your account password and enable two-factor authentication if available. This will help secure your account from unauthor... ⇲

Ads issue

Fake positive reviews

Fix: Focus on verified user reviews from trusted sources rather than relying solely on app store ratings. This can provide a more balanced view o... ⇲

Payments issue

Hidden charges

Fix: Before making any transactions, review the terms and conditions related to fees and charges. This can help you avoid unexpected costs. OR... ⇲

Inability to withdraw funds

Fix: Check if there are any restrictions on your account that may prevent withdrawals, such as pending verification or account holds. Resolve the... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Bad experience

91.2%

Neutral

5.9%

Good experience

2.9%

~ from our NLP analysis of 34 combined software ratings.