fix problems on Momenterie [web]

—— Run into issues on Momenterie? Get help pending when official support gets back to you!

Momenterie

Info:

company: www.momenterie.com

: momenterie.com

: Rosa-Luxemburg-Straße 7, Berlin, 10178, DE

Chat with our AI-based Momenterie Support

🛠️ Common Momenterie Issues and Solutions on Web:

—— Experiencing any of these problems? Get a solution tailored for you below;

Packaging could be improved for weather protection

Fix: If you are concerned about the packaging of your order, consider using additional protective materials when you receive your items. For exam... ⇲

Print quality may not meet all expectations

Fix: To ensure the best print quality, check the resolution of the images you are uploading. Aim for a resolution of at least 300 DPI (dots per i... ⇲

Bugs issue

Frame quality may feel weak

Fix: If you find the frame quality lacking, consider reinforcing it with additional support. You can use corner brackets or wall mounts that prov... ⇲

Technical issues with order cancellation

Fix: If you encounter technical issues when trying to cancel an order, try clearing your browser's cache and cookies. This can resolve many commo... ⇲

Support issue

Delivery issues with carrier

Fix: If you experience delivery issues, track your package using the tracking number provided. This can give you real-time updates on its locatio... ⇲

Lack of delivery information

Fix: To stay informed about your delivery, make sure to sign up for notifications from the carrier. Many carriers offer SMS or email updates that... ⇲

Longer delivery times than expected

Fix: To manage expectations regarding delivery times, check the estimated delivery dates provided at the time of order. If you need an item by a... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

89.1%

Bad experience

7.8%

Neutral

3.1%

~ from our NLP analysis of 816 combined software ratings.

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