fix problems on Joovence [web]

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—— Run into issues on Joovence? Get help pending when official support gets back to you!

Joovence
Info:
company: joovence.com
: joovence.com
: FR
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Support issue

Inadequate follow-up on treatment progress

Fix: To ensure adequate follow-up on your treatment progress, set personal reminders to check in on your treatment status regularly. Use the soft... ⇲

Inaccessible customer support

Fix: To improve access to customer support, try using multiple channels of communication, such as email, chat, or phone support. If one method is... ⇲
 
Payments issue

Additional unexpected costs

Fix: To avoid unexpected costs, review the pricing structure and any terms and conditions associated with your treatment plan. Make sure you unde... ⇲

Lack of transparency in pricing

Fix: To gain clarity on pricing, review all documentation provided at the start of your treatment. Look for any pricing guides or FAQs that may e... ⇲

Frequent changes in pricing policy

Fix: To stay informed about pricing changes, regularly check the software's website or user portal for updates. Sign up for any newsletters or no... ⇲
 
Quality issue

Inconsistent quality of aligners

Fix: To address inconsistent quality of aligners, document any issues you experience with the aligners, such as fit or comfort. Take photos if ne... ⇲

Limited effectiveness of aligners

Fix: To maximize the effectiveness of your aligners, ensure that you are wearing them as prescribed. Follow the guidelines for wear time and care... ⇲

Unreliable treatment outcomes

Fix: To address unreliable treatment outcomes, maintain a detailed record of your treatment progress and any issues you encounter. This documenta... ⇲

Poor quality of materials used

Fix: To address concerns about material quality, document any specific issues you encounter with the aligners or other materials. Take photos if... ⇲
 
Bugs issue

Frequent need for re-scanning

Fix: To minimize the need for re-scanning, ensure that you are following all instructions provided for taking scans. Use proper lighting and posi... ⇲
 
Account issue

No obligation to achieve results

Fix: To manage expectations regarding treatment results, set realistic goals based on your initial consultation and treatment plan. Understand th... ⇲

Company in financial distress

Fix: To navigate concerns about the company's financial stability, stay informed by following news related to the company. This will help you und... ⇲

No accountability for treatment failures

Fix: To hold the company accountable for treatment failures, keep a detailed log of your treatment process, including any failures or issues you... ⇲
 
Loading issue

Long wait times for aligner delivery

Fix: To manage expectations regarding aligner delivery, check the estimated delivery times provided by the software and plan accordingly. If you... ⇲
 
Settings issue

Inadequate treatment adjustments

Fix: To ensure that treatment adjustments are adequate, keep a detailed log of your treatment progress and any issues you encounter. This will he... ⇲
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 what users are saying
Bad experience
82.6%

Good experience
17.4%

Neutral
0.0%

~ from our NLP analysis of 23 combined software ratings.

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