fix problems on Murf.ai [web]

—— Run into issues on Murf.ai? Get help pending when official support gets back to you!

Murf.ai

Info:

company: murf.ai

: murf.ai

: 341 South Main Street, Suite 500, Salt Lake City, 84111, US

Chat with our AI-based Murf.ai Support

🛠️ Common Murf.ai Issues and Solutions on Web:

—— Experiencing any of these problems? Get a solution tailored for you below;

High pricing for limited voice generation hours

Fix: Evaluate your usage needs and consider switching to a plan that better fits your requirements. If you find that you are not using all the ho... ⇲

Naughty word filter restricts content

Fix: Review the content you are trying to generate and identify any words or phrases that may be triggering the filter. Consider rephrasing your... ⇲

Account issue

Complicated cancellation process

Fix: Log into your account and navigate to the account settings or subscription management section. Look for an option to cancel your subscriptio... ⇲

Inability to use banked hours when paused

Fix: Review the terms of service to understand how banked hours are managed. If the policy is unclear, consider adjusting your usage patterns to... ⇲

Payments issue

Unfriendly refund policy

Fix: Before making a purchase, carefully read the refund policy to understand the conditions under which refunds are granted. If you believe you... ⇲

Limited free version with quick usage depletion

Fix: Maximize the use of the free version by planning your projects in advance. Create a script or outline before using the voice generation feat... ⇲

Confusing pricing structure

Fix: Take the time to create a comparison chart of the different plans and their features. This can help clarify what each plan offers and assist... ⇲

Frequent billing issues and disputes

Fix: Regularly monitor your billing statements and keep a record of your subscription details. If you notice any discrepancies, document them and... ⇲

Lack of transparency in subscription terms

Fix: Take the time to read through the subscription terms thoroughly before committing. If anything is unclear, make notes of your questions and... ⇲

Support issue

Customer service lacks responsiveness

Fix: When reaching out to customer service, ensure you provide all relevant details in your initial message to avoid back-and-forth communication... ⇲

Ads issue

Aggressive marketing tactics

Fix: If you find the marketing tactics intrusive, check your account settings for options to manage your communication preferences. You may be ab... ⇲

Bugs issue

Inaccurate project count affecting usage

Fix: Keep a manual log of your projects and the hours used to cross-reference with the platform's project count. This can help you identify discr... ⇲

Audio issue

Poor voice quality in certain languages

Fix: Experiment with different voice settings or accents available in the software to see if they yield better results. Sometimes, switching to a... ⇲

Limited voice options in lower-tier plans

Fix: Review the voice options available in your current plan and consider upgrading to a higher-tier plan if you find that the limited options ar... ⇲

Uploads issue

No clear way to export audio in free version

Fix: Check the help section or user manual for any hidden features related to exporting audio. Sometimes, the option may not be immediately visib... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Bad experience

73.3%

Good experience

26.7%

Neutral

0.0%

~ from our NLP analysis of 30 combined software ratings.

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