fix problems on Earthing [web]

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—— Run into issues on Earthing? Get help pending when official support gets back to you!

Earthing
Info:
company: earthing.com
: earthing.com
: Manufacturing Road 72320, Thousand Palms, 92276, US
Chat with our AI-based Earthing Support
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Payments issue

High shipping costs for international orders

Fix: Look for bulk purchasing options or group orders with friends or family to spread the shipping costs across multiple products. This can sign... ⇲

High return shipping costs

Fix: Check if the company offers a prepaid return label option, which can sometimes reduce the cost of returning items. If not, consider using a... ⇲

Limited return policy

Fix: Before purchasing, carefully review the return policy to understand the terms and conditions. This can help you make informed decisions abou... ⇲

Lack of clarity on return policies

Fix: Before making a purchase, reach out to customer service for clarification on the return policy. Document their response for future reference... ⇲

Difficulty in obtaining refunds

Fix: Keep all correspondence related to your return and refund request organized. This includes emails, receipts, and any tracking information fo... ⇲
 
Support issue

Confusing shipping and tracking process

Fix: Keep a detailed record of your order confirmation and tracking number. Use the tracking number on the carrier's website to monitor your ship... ⇲

Delayed customer service response

Fix: Try reaching out to customer service during off-peak hours, such as early mornings or late evenings, when they may be less busy and able to... ⇲

Poor communication from customer service

Fix: When contacting customer service, be clear and concise in your communication. Provide all necessary details upfront to minimize back-and-for... ⇲

Unhelpful customer service representatives

Fix: When speaking with customer service, remain calm and polite, even if you are frustrated. This can often lead to a more productive conversati... ⇲
 
Bugs issue

Defective product issues

Fix: Before using the product, inspect it thoroughly for any visible defects. If you notice any issues, document them with photos and keep the pa... ⇲

Grounding issues due to ungrounded electrics

Fix: Check your home’s electrical system to ensure it is properly grounded. You may need to consult a qualified electrician to assess and rectify... ⇲

Inconsistent product effectiveness

Fix: Keep a journal of your experiences with the product, noting any changes in your health or well-being. This can help you identify patterns an... ⇲

Product breakdown without prior notice

Fix: Regularly inspect your product for signs of wear and tear. Follow the manufacturer's guidelines for maintenance to prolong the product's lif... ⇲
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 what users are saying
Good experience
50.0%

Bad experience
31.3%

Neutral
18.8%

~ from our NLP analysis of 16 combined software ratings.

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