fix problems on NLU [iphone]

—— Run into issues on NLU? Get help pending when official support gets back to you!

NLU

Info:

company: National Louis University

: http://kryptosmobile.com/#contact

: kryptosmobile.com

Chat with our AI-based NLU Support

🛠️ Common NLU Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

NLU freezes

Fix: 1. Force close the app: Double-click the Home button (or swipe up from the bottom of the screen on iPhone X and later) to view all open apps... ⇲

NLU is laggy

Fix: 1. Clear app cache: Go to Settings > General > iPhone Storage. Find the NLU app and tap on it. If there's an option to 'Offload App', do tha... ⇲

Loading issue

NLU does not load

Fix: 1. Check your internet connection: Ensure you are connected to Wi-Fi or have a strong cellular signal. Try switching between Wi-Fi and cellu... ⇲

D2L component fails to load

Fix: 1. Check for updates: Ensure both the NLU app and your iOS are up to date as mentioned in previous solutions. Compatibility issues can cause... ⇲

Freezing issue

NLU locks up after backspacing

Fix: 1. Update the app: Check for updates in the App Store as newer versions may fix bugs related to backspacing. 2. Restart the app: Force close... ⇲

Slow issue

slow loading times

Fix: 1. Check your internet speed: Use a speed test app to check your connection. If it's slow, try resetting your router or switching to a diffe... ⇲

UI issue

layout changes hinder access

Fix: 1. Adjust display settings: Go to Settings > Display & Brightness and check if 'Zoom' is enabled. If so, disable it to see if it resolves la... ⇲

requires multiple logins

Fix: 1. Enable 'Remember Me' option: When logging in, check if there is a 'Remember Me' or 'Stay Logged In' option and select it to avoid repeate... ⇲