fix problems on Spotify Kids [iphone]

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—— Run into issues on Spotify Kids? Get help pending when official support gets back to you!

Spotify Kids
Info:
company: Spotify
: https://support.spotify.com/
Chat with our AI-based Spotify Kids Support
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Customization issue

No shuffle feature

Fix: As a workaround, you can manually select songs in a specific order to create a varied listening experience. Encourage your child to explore... ⇲
 
Search issue

Search function often returns irrelevant results

Fix: Try using specific keywords or phrases when searching for songs or artists. For example, include the artist's name along with the song title... ⇲
 
Downloads issue

Lack of offline listening for shared playlists

Fix: To enable offline listening, create a playlist in the main Spotify app and download it for offline use. This way, your child can listen to t... ⇲
 
Settings issue

Inadequate parental control options

Fix: Review the existing parental control settings in the app. You can set restrictions on content and monitor what your child is listening to by... ⇲

Inability to block specific songs easily

Fix: While you cannot block songs directly, you can monitor your child's listening habits and discuss any songs that you find inappropriate, enco... ⇲

No option for multiple age-specific profiles

Fix: Create a family account on the main Spotify app, which allows for multiple profiles. You can set up different profiles for each child based... ⇲
 
Updates issue

Delayed updates for new song releases

Fix: Keep an eye on popular music charts or playlists outside of the app to stay updated on new releases. You can then manually search for these... ⇲
 
Compatibility issue

No support for Google devices

Fix: If you have a Google device, consider using the main Spotify app, which is compatible with a wider range of devices, including Google Home a... ⇲

Incompatibility with Apple Watch and Apple TV

Fix: Use the main Spotify app on your Apple Watch or Apple TV, which is compatible and allows for a better music experience on those devices. O... ⇲
 
Audio issue

Only one child can listen at a time

Fix: If you have multiple children, consider setting up individual listening times for each child to enjoy their music without interruptions. O... ⇲

Limited access to lesser-known artists

Fix: Encourage your child to explore different genres and playlists that may feature lesser-known artists. They can also search for specific arti... ⇲
 
UI issue

No lyrics display option

Fix: Encourage your child to use a separate lyrics app or website to look up lyrics for their favorite songs while listening to them on Spotify K... ⇲
 
Network issue

Poor app performance with Wi-Fi

Fix: Check your Wi-Fi connection and ensure that it is stable. Restart your router if necessary and try to connect again. You can also try using... ⇲
 
Support issue

Lack of response to user feedback

Fix: Regularly check for app updates, as developers may implement changes based on user feedback in future releases. Keeping the app updated can... ⇲
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 what users are saying
Bad experience
52.6%

Good experience
35.9%

Neutral
11.5%

~ from our NLP analysis of 2,424 combined software ratings.

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 Private Data Spotify Kids collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • Search History
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • User Content
    • Diagnostics