fix problems on Kid Security [iphone]

—— Run into issues on Kid Security? Get help pending when official support gets back to you!

Kid Security: Parental Control

Info:

company: KIDS SECURITY, TOO

: https://eng.kidsecurity.net/contacts

: kidsecurity.org

Chat with our AI-based Kid Security Support

🛠️ Common Kid Security Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

GPS won't stay on

Fix: 1. Check Location Services: Go to 'Settings' on your iPhone, scroll down to 'Privacy', and tap on 'Location Services'. Ensure that Location... ⇲

Kid Security is buggy

Fix: 1. Update the App: Ensure you are using the latest version of 'Kid Security'. Go to the App Store, tap on your profile icon, and check for u... ⇲

Compatibility issue

Kid Security won't open on parent's phone

Fix: 1. Restart the App: Double-tap the home button (or swipe up from the bottom on newer iPhones) to open the app switcher, then swipe up on 'Ki... ⇲

Payments issue

Charges for features not needed

Fix: 1. Review Subscription Options: Open the app and navigate to the settings or subscription section. Review the features included in your curr... ⇲

Network issue

Doesn't provide real-time location

Fix: 1. Check Location Settings: Ensure that both the parent and child devices have Location Services enabled. Go to 'Settings', then 'Privacy',... ⇲

Gameplay issue

Limited free minutes

Fix: 1. Monitor Usage: Keep track of your usage to avoid exceeding the free minutes. Set reminders to check your usage regularly within the app.... ⇲

Notifications issue

Doesn't notify child of messages

Fix: 1. Check Notification Settings: On the child's device, go to 'Settings', then 'Notifications', and ensure that notifications for 'Kid Securi... ⇲

Settings issue

No information on app usage time

Fix: 1. Check App Settings: Open 'Kid Security' and navigate to the settings or usage section to see if there’s an option to view app usage time.... ⇲

Privacy issue

No access to communication details

Fix: 1. Review App Permissions: Ensure that 'Kid Security' has the necessary permissions to access communication details. Go to 'Settings', then... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

86.5%

Neutral

7.2%

Bad experience

6.3%

~ from our NLP analysis of 223 combined software ratings.

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Private Data Kid Security collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Usage Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Purchases
- Contact Info
- Usage Data
- Diagnostics

Cost of Subscriptions

Family locator Annual: $49.99 1-Year Premium + 7 day trial
Parental control app: Monthly: $7.99 Unlock all features for 1 month!
180 minutes online recording: $3.99 Extra time for online recording
Premium + Online listening: $29.99 Access to all features, online listening
30 minutes online recording: $0.99 Extra time for online recording
3 Months Premium (trial): $23.99 Unlock all features!
Unlimited live wiretapping: $19.99 50% off
Unlimited live wiretapping: $29.99 Unlimited live wiretapping
Premium: $7.99 Weekly Subscription, 3 day trial
Parental control app: Yearly: $49.99 1 Year Premium. Unlock all features!