fix problems on Skinner [iphone]

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—— Run into issues on Skinner? Get help pending when official support gets back to you!

Skinner: Analyze your skin
Info:
company: Popiol
: http://skinner.mobi/
: skinner.mobi
Chat with our AI-based Skinner Support
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Payments issue

Charges after free trial without notice

Fix: To avoid unexpected charges, set a reminder on your phone a day or two before the end of the free trial. This way, you can decide whether to... ⇲

Refund process is unclear

Fix: To request a refund, go to the App Store, tap on your profile picture, and select 'Purchased'. Find the Skinner app and tap on it. You may s... ⇲

Misleading pricing information

Fix: Before subscribing, always read the pricing details carefully in the app and on the App Store. Take screenshots of the pricing information f... ⇲
 
Support issue

Voicemail for support is full

Fix: Try reaching out to the support team via email if available. Look for any contact information in the app or on the App Store page. Sending a... ⇲

No contact information available

Fix: Look for an 'About' or 'Help' section within the app. This may contain contact information or links to support resources. OR If you canno... ⇲

No response to cancellation requests

Fix: If you have sent cancellation requests and received no response, ensure you have followed the correct cancellation process through the Setti... ⇲
 
Bugs issue

Skinner does not provide reliable information

Fix: If you find the information unreliable, consider using the app less frequently and cross-referencing the results with other reputable skin a... ⇲
 
Privacy issue

Skinner causes stress and anxiety

Fix: If the app is causing stress, consider taking a break from using it. Focus on other activities that promote relaxation and well-being. OR... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Bad experience
90.0%

Good experience
10.0%

Neutral
0.0%

~ from our NLP analysis of 20 combined software ratings.

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 Private Data Skinner collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • User Content
    • Usage Data

  Cost of Subscriptions
  1. Weekly: $6.99 You will get 15 results during 7 days.
  2. 1 result: $0.99 You will get 1 results.
  3. Monthly: $14.99 You will get 80 results during 30 days.
  4. Five results: $3.99 You will get 5 results.