fix problems on Record3D [iphone]

—— Run into issues on Record3D ? Get help pending when official support gets back to you!

Record3D — 3D Videos

Info:

company: Marek Simonik

: https://record3d.app/

Chat with our AI-based Record3D Support

🛠️ Common Record3D Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Record3D locks users out of exporting RGBD after purchase

Fix: First, ensure that you are logged into the app with the same account you used to make the purchase. Sometimes, logging out and back in can r... ⇲

Excessive file size for short video exports

Fix: Try adjusting the video quality settings within the app before exporting. Lowering the resolution or frame rate can significantly reduce fil... ⇲

Bugs issue

Bug prevents scanning after deleting videos or reinstalling

Fix: After deleting videos, restart the app to refresh its state. If the issue persists, try restarting your iPhone. This can help clear any temp... ⇲

LiDAR recording feature stopped working after reinstall

Fix: Ensure that the app has the necessary permissions to access the LiDAR sensor. Go to your iPhone's Settings, find the Record3D app, and check... ⇲

UI issue

Non-intuitive interface leads to accidental deletions

Fix: Familiarize yourself with the app's layout by exploring each section carefully. Take note of the icons and their functions. You can also loo... ⇲

Compatibility issue

Geometry output is unusable in major 3D software

Fix: Check the export settings in the app to ensure you are using a compatible format for the 3D software you are trying to use. Some software ma... ⇲

Lack of dedicated viewer for VR headsets

Fix: While the app may not have a dedicated viewer, you can try exporting your videos and using a third-party VR video player that supports the f... ⇲

Crashes issue

Record3D crashes frequently during export

Fix: Before exporting, ensure that your device has enough storage space available. If storage is low, try deleting unnecessary files or apps to f... ⇲

Video issue

No video trimming feature for large files

Fix: As a workaround, you can export the video and then use a separate video editing app to trim the file. There are many free and paid video edi... ⇲

Exported image sequence format limited to JPG

Fix: If you need a different format, consider using an image conversion app after exporting your image sequence. There are many apps available th... ⇲

Camera issue

Inability to switch between front and rear camera

Fix: Check the app settings to see if there is an option to select the camera. Sometimes, this feature may be hidden in the settings menu or may... ⇲

Support issue

No clear documentation for streaming feature

Fix: Explore the app's settings and help sections thoroughly, as some features may be documented there. Look for any FAQs or user guides that mig... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

80.0%

Bad experience

16.4%

Neutral

3.6%

~ from our NLP analysis of 55 combined software ratings.

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Private Data Record3D collects from your iPhone

Data Not Collected: The developer does not collect any data from this app.

Cost of Subscriptions

Full Version: $4.99 Unlocks exclusive features and Basic version.
Wi-Fi Streaming & RGBD Videos: $2.99 Enables Wi-Fi Streaming & RGBD video export.
Basic Version: $3.99 Allows recording and viewing of 3D videos.