fix problems on Galaxy Lamps [iphone]

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Galaxy Lamps
Info:
company: Galaxy Lamps Ltd.
: https://galaxylamps.co/
: galaxylamps.co
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Customization issue

Cannot switch between modes

Fix: Check if the app requires any specific permissions to function properly. Go to Settings > Privacy and ensure that the app has the necessary... ⇲

No control over star rotation speed

Fix: Ensure that the app is updated to the latest version, as this feature may have been added in a recent update. Check the App Store for update... ⇲

Cannot save custom color settings

Fix: Check if there is a save or apply button after selecting your custom colors. Sometimes, changes need to be confirmed before they are saved.... ⇲

Cannot adjust brightness before turning on

Fix: Check if there is a brightness setting in the app that can be adjusted before powering on the device. If not, this may be a limitation of th... ⇲
 
Bugs issue

On/off button only turns off device

Fix: Check if there are any settings within the app that allow you to customize the on/off functionality. If not, consider using the physical rem... ⇲

Lasers do not rotate anymore

Fix: Check if there is a setting in the app that controls the rotation of the lasers. If not, try restarting the app and the device to see if it... ⇲

Galaxy Lamps is buggy and unreliable

Fix: Uninstall the app and reinstall it to clear any bugs that may have developed over time. This can often resolve many issues. OR Keep the a... ⇲
 
Network issue

Galaxy Lamps does not connect

Fix: Ensure that your device's Bluetooth is turned on and that the Galaxy Lamps device is in pairing mode. Go to Settings > Bluetooth and check i... ⇲

Requires WiFi for Bluetooth connection

Fix: If the app requires WiFi for initial setup, ensure that you are connected to a stable WiFi network during the setup process. Once set up, yo... ⇲
 
Slow issue

Takes too long to connect

Fix: Make sure that your iPhone is close to the Galaxy Lamps device to ensure a strong connection. If possible, remove any obstacles that may int... ⇲
 
UI issue

Color and brightness controls are unresponsive

Fix: Try force closing the app and reopening it. This can sometimes resolve temporary glitches with the controls. OR Check if the app requires... ⇲

UI elements do not appear

Fix: Try restarting the app. If the UI elements are still missing, uninstall and reinstall the app to reset its data. OR Check your device's s... ⇲

Cannot toggle between menus

Fix: Try force closing the app and reopening it to see if this resolves the menu toggling issue. OR Restart your iPhone to clear any temporary... ⇲
 
Updates issue

Galaxy Lamps is outdated

Fix: Visit the App Store and check for updates for the Galaxy Lamps app. Keeping the app updated can resolve many issues and improve performance.... ⇲
 
Settings issue

Cannot turn laser off

Fix: Look for a physical button on the device itself that may allow you to turn off the laser. If the app is unresponsive, this may be your only... ⇲

No programmable settings for scenes

Fix: Explore the app thoroughly to see if there are any hidden menus or options for scene programming. Sometimes, these features are not immediat... ⇲
 
Support issue

Submit feedback button does not work

Fix: If the feedback button is unresponsive, consider using alternative methods to provide feedback, such as writing a note and keeping it for fu... ⇲
 
Account issue

Requires account information

Fix: If you are uncomfortable providing account information, check if there is an option to use the app without creating an account. Some apps al... ⇲
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 what users are saying
Good experience
93.5%

Bad experience
4.1%

Neutral
2.4%

~ from our NLP analysis of 2,010 combined software ratings.

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 Private Data Galaxy Lamps collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Usage Data
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • User Content
    • Diagnostics