fix problems on Captions [iphone]

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—— Run into issues on Captions? Get help pending when official support gets back to you!

Captions: For Talking Videos
Info:
company: Captions, LLC (US)
: captions.ai
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Audio issue

Audio timing issues

Fix: 1. Manually adjust audio sync: Look for an option in the app to manually adjust the timing of the audio and captions. This may involve dragg... ⇲
 
Bugs issue

Inaccurate captioning

Fix: 1. Edit captions manually: Go through the captions and manually correct any inaccuracies. Most captioning apps allow you to edit text direct... ⇲

Auto-detecting issues

Fix: 1. Manually set audio language: If the app allows, manually set the audio language instead of relying on auto-detection. This can improve th... ⇲

Inconsistent performance

Fix: 1. Restart the app: Close and reopen the app to see if that resolves any performance inconsistencies. 2. Free up storage: Check your iPhone’... ⇲

Bugs affecting functionality

Fix: 1. Report bugs: Document any bugs you encounter and keep track of when they occur. This can help you identify patterns and avoid certain act... ⇲
 
UI issue

Cumbersome editing process

Fix: 1. Familiarize with shortcuts: Check if the app has keyboard shortcuts or gestures that can speed up the editing process. Learning these can... ⇲

Inability to resize or move captions

Fix: 1. Check for updates: Ensure that you are using the latest version of the app, as new features may have been added that allow resizing or mo... ⇲

UI issues with timing adjustments

Fix: 1. Reset app settings: Look for an option to reset the app settings to default. This can sometimes resolve UI glitches. 2. Use a different d... ⇲

Frustrating user experience

Fix: 1. Take a break: If you find yourself frustrated, take a break from the app and return later with a fresh perspective. Sometimes stepping aw... ⇲
 
Support issue

Lack of response from support

Fix: 1. Check FAQs and forums: Look for a FAQ section or user forums related to the app. Many common issues are discussed there, and you might fi... ⇲
 
Customization issue

Limited control over word placement

Fix: 1. Use alignment tools: Check if the app has alignment tools that allow you to position captions more precisely. Utilize these tools to impr... ⇲

Limited customizability of captions

Fix: 1. Explore settings: Go through the app settings to see if there are options for customizing font, color, and style of captions. Some apps h... ⇲
 
Payments issue

Subscription model without clear terms

Fix: 1. Review subscription details: Go to the app's settings or the App Store page to review the subscription terms. Make sure you understand th... ⇲

High monthly cost

Fix: 1. Look for discounts: Check if the app offers any discounts for annual subscriptions or promotional offers that can reduce the overall cost... ⇲

Lack of transparency in subscription

Fix: 1. Review terms: Go through the app’s terms of service and subscription details to better understand what you are paying for. This can help... ⇲
 
Crashes issue

Captions crashes during editing

Fix: 1. Update the app: Ensure that you are using the latest version of the app, as updates often fix bugs that can cause crashes. 2. Restart you... ⇲
 
Ads issue

Random subscription prompts

Fix: 1. Check app settings: Go into the app settings and see if there is an option to disable notifications or prompts related to subscriptions.... ⇲
 
Compatibility issue

Incompatibility with new video formats

Fix: 1. Convert video formats: Use a video converter app to change the format of your video to one that is compatible with the Captions app. Comm... ⇲
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 what users are saying
Good experience
55.2%

Bad experience
43.3%

Neutral
1.5%

~ from our NLP analysis of 67 combined software ratings.