—— Run into issues on Japan Radio? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check your internet connection to ensure it is stable. If you are on Wi-Fi, try switching to mobile data or vice versa. Sometimes, a weak co... ⇲
Fix: Try restarting the app. Close the Japan Radio app completely by swiping it away in the app switcher, then reopen it. This can help reset any... ⇲
Fix: Ensure that you do not have multiple audio sources playing at the same time. Check if you have another app open that might be playing audio... ⇲
Fix: Try force quitting the app and reopening it. This can help refresh the interface and improve responsiveness. To do this, swipe up from the b... ⇲
Fix: Verify that the station is still active and broadcasting. You can do this by checking the station's website or social media for any announce... ⇲
Fix: Use a VPN service to connect to a server located in Japan. This can help you bypass geographical restrictions and access NHK stations while... ⇲
Fix: Check your device's battery settings. If your iPhone is set to low power mode, it may automatically shut down apps to save battery. Disable... ⇲