—— Run into issues on Red Magazine UK? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: After an app update, if you cannot access your previous purchases, try logging out of your account and then logging back in. This can refres... ⇲
Fix: If the help center is asking for subscription details that you believe should be accessible, try checking your account settings within the a... ⇲
Fix: To improve navigation, familiarize yourself with the app layout. Spend a few minutes exploring the main menu and any tabs available. Often,... ⇲
Fix: If you are only seeing cover pages, check if there is an option to view the full article in the app settings or within the article preview.... ⇲
Fix: To minimize disruptions from popup ads, check if there is an option in the app settings to disable notifications or ads. Some apps allow you... ⇲
Fix: If the app is not functioning as expected for free users, check if there are any in-app purchases or subscription options that may be requir... ⇲
Fix: If interactive ads are causing the app to freeze, try clearing the app's cache. Go to your iPhone settings, find the app under 'Storage', an... ⇲
Fix: To check for updates, go to the App Store, tap on your profile icon at the top right, and scroll down to see if there are updates available... ⇲