fix problems on Stellar Wi-Fi [iphone]

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—— Run into issues on Stellar Wi-Fi? Get help pending when official support gets back to you!

Stellar Wi-Fi
Info:
company: Sansi
: http://www.sansilighting.com/
: www.sansistellar.com
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Network issue

Network switching needed for bulb control

Fix: To avoid frequent network switching, ensure that your phone and the bulbs are connected to the same Wi-Fi network. You can check this in you... ⇲
 
UI issue

Slider changes require release to see effects

Fix: Try adjusting the slider slowly and holding it for a moment before releasing. This may help the app register the change more effectively. If... ⇲
 
Bugs issue

Stellar Wi-Fi stopped working after initial success

Fix: Force close the app and restart it. On iPhone, swipe up from the bottom of the screen and swipe the app off the screen. Then reopen the app... ⇲

Nonfunctional app prevents color changes

Fix: Ensure that the app is updated to the latest version. Go to the App Store, search for Stellar Wi-Fi, and check for updates. If an update is... ⇲
 
Permissions issue

Location access required to add bulbs

Fix: Go to your iPhone's Settings, scroll down to the Stellar Wi-Fi app, and ensure that location access is set to 'While Using the App'. This sh... ⇲
 
Stability issue

Instability and unresponsive lights

Fix: Check the power supply to the bulbs. Ensure they are securely connected and powered on. If they are connected to a smart switch, ensure the... ⇲
 
Account issue

Account creation issues for remote control

Fix: Ensure that you are using a valid email address and that your internet connection is stable during the account creation process. Check your... ⇲
 
Support issue

Lack of specific instructions for setup

Fix: Visit the official website or user manual for the Stellar Wi-Fi app and bulbs. Often, manufacturers provide detailed setup guides that can h... ⇲
 
Customization issue

Limited customization options in app

Fix: Explore the app settings thoroughly to ensure you are not missing any customization features. Sometimes, options are hidden in submenus. O... ⇲
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 what users are saying
Bad experience
88.2%

Good experience
5.9%

Neutral
5.9%

~ from our NLP analysis of 17 combined software ratings.

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 Private Data Stellar Wi-Fi collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Contact Info
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics