fix problems on Minuteman Library Network [iphone]

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—— Run into issues on Minuteman Library Network? Get help pending when official support gets back to you!

Minuteman Library Network
Info:
company: Minuteman Library Network, Inc
: http://www.mln.lib.ma.us/
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Search issue

Missing items in search

Fix: 1. Check library settings: Make sure you are searching within the correct library or collection. Sometimes, items may not appear if they are... ⇲

Virtual keyboard issues during advanced search

Fix: 1. Restart the app: Close the app completely and reopen it. This can sometimes resolve temporary glitches with the keyboard. OR 2. Check... ⇲

Bogus results for author searches

Fix: 1. Use full names: When searching for authors, use their full names instead of initials or partial names to improve accuracy. OR 2. Check... ⇲
 
UI issue

Digital library card not displaying

Fix: 1. Refresh the app: Close the app and reopen it. Sometimes, a simple refresh can resolve display issues. OR 2. Re-login: Log out of your... ⇲

Unable to see checked out books or holds

Fix: 1. Check account settings: Ensure you are logged into the correct account. Sometimes, users may accidentally log into a different account.... ⇲

Request item page is broken

Fix: 1. Clear app cache: Go to iPhone Settings > General > iPhone Storage, find the app, and offload it. Reinstall the app to clear any corrupted... ⇲

Dated interface

Fix: 1. Check for updates: Ensure you have the latest version of the app, as updates may include interface improvements. OR 2. Provide feedbac... ⇲

Not landscape orientation friendly

Fix: 1. Rotate your device: Ensure that your device's orientation lock is off. Swipe down from the top-right corner to access the Control Center... ⇲
 
Crashes issue

Minuteman Library Network crashes frequently

Fix: 1. Update the app: Ensure you are using the latest version of the app, as updates often include bug fixes that can reduce crashes. OR 2.... ⇲

Force closing of the app

Fix: 1. Restart your iPhone: A simple restart can often resolve issues with apps force closing unexpectedly. OR 2. Check for background apps:... ⇲
 
Camera issue

Barcode scanning issues

Fix: 1. Clean the camera lens: Ensure that your iPhone's camera lens is clean, as dirt or smudges can affect scanning performance. OR 2. Use g... ⇲
 
Updates issue

Less functionality after update

Fix: 1. Explore settings: After an update, some features may be relocated. Check the app settings thoroughly to find any missing functionalities.... ⇲
 
Compatibility issue

Minuteman Library Network not opening on newer devices

Fix: 1. Check compatibility: Ensure that your device meets the app's system requirements. This information can usually be found on the App Store... ⇲

No Apple Wallet support for digital card

Fix: 1. Use the app's built-in card: Until Apple Wallet support is added, use the digital card directly from the app for library services. OR... ⇲
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 what users are saying
Bad experience
63.0%

Good experience
24.1%

Neutral
13.0%

~ from our NLP analysis of 108 combined software ratings.

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 Private Data Minuteman Library Network collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics