fix problems on RAC Auto [iphone]

—— Run into issues on RAC Auto? Get help pending when official support gets back to you!

RAC Auto

Info:

company: Truist Financial Corporation

: https://www.regionalacceptance.com/

Chat with our AI-based RAC Auto Support

🛠️ Common RAC Auto Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

RAC Auto does not allow saving payment methods

Fix: Check if the app has a 'Save Payment Method' option during the payment process. If it does, ensure you select it before completing the trans... ⇲

Payment due amount shows as $0 until late

Fix: Ensure that your account is properly set up and linked to your payment method. Check for any notifications or messages in the app that might... ⇲

Crashes issue

RAC Auto frequently crashes or has connectivity issues

Fix: Make sure your app is updated to the latest version. Go to the App Store, search for RAC Auto, and check for updates. If an update is availa... ⇲

Payments issue

Inability to view upcoming payments due

Fix: Navigate to the 'Payments' or 'Account' section of the app. If you do not see upcoming payments, try refreshing the page or logging out and... ⇲

RAC Auto does not display accurate balance information

Fix: Refresh the app by pulling down on the screen or logging out and back in. This can help update the balance information. Also, check for any... ⇲

Late fees charged due to app errors

Fix: Keep a record of your payment attempts and any error messages you receive. If you are charged a late fee, you can use this information to di... ⇲

Difficulties in entering payment information

Fix: Ensure that you are entering the payment information correctly, including card numbers and expiration dates. If the app has autofill options... ⇲

RAC Auto does not show payment history correctly

Fix: Refresh the app or log out and back in to see if the payment history updates. Sometimes, data may not load correctly due to connectivity iss... ⇲

Requires re-entering payment information for each transaction

Fix: Check if there is a 'Save Payment Method' option during the payment process. If it is available, ensure you select it to save your informati... ⇲

User ID issues and login problems

Fix: Double-check your login credentials for accuracy. Ensure that you are entering the correct User ID and password. If you have forgotten your... ⇲

Support issue

Lack of customer support accessibility

Fix: Check the app for any help or support section that may provide FAQs or troubleshooting tips. Often, apps have a dedicated support page that... ⇲

UI issue

RAC Auto interface is not user-friendly

Fix: Familiarize yourself with the app layout by exploring each section. Take notes on where key features are located to improve your navigation... ⇲

RAC Auto design is hard to read after updates

Fix: Adjust your device's display settings to increase text size or contrast, which may help improve readability within the app. OR If the des... ⇲

Updates issue

Inconsistent performance after updates

Fix: After an update, restart your device to ensure that all changes are properly applied. This can help improve app performance. OR If perfor... ⇲

Settings issue

No option to update personal information in the app

Fix: Check the app settings or profile section to see if there is an option to edit personal information. If not, try logging into the website ve... ⇲

Notifications issue

No notifications for upcoming payments or due dates

Fix: Check the app settings to ensure that notifications are enabled. Look for a section related to notifications and ensure that they are turned... ⇲