fix problems on Copy My Data [iphone]

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—— Run into issues on Copy My Data? Get help pending when official support gets back to you!

Copy My Data - Smart Transfer
Info:
company: Red Sky Labs, S.L.
: http://www.redsky-labs.com/
: www.redsky-labs.com
Chat with our AI-based Copy My Data Support
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Compatibility issue

Inconsistent performance across devices

Fix: 1. Ensure both devices are running the latest version of their operating systems. 2. Check the compatibility of the devices with the app; so... ⇲

Inability to transfer certain file types

Fix: 1. Review the app's documentation to identify which file types are supported for transfer. 2. For unsupported file types, consider using alt... ⇲
 
Payments issue

Requires payment for full functionality

Fix: 1. Review the features available in the free version and determine if they meet your needs. 2. If you find the app useful, consider the cost... ⇲

Misleading free trial terms

Fix: 1. Carefully read the terms and conditions of the free trial before starting it. 2. Set a reminder to cancel the trial before the end date i... ⇲

Difficulties in canceling subscriptions

Fix: 1. Go to your device's settings, find the subscriptions section, and locate the Copy My Data subscription to cancel it. 2. Follow the prompt... ⇲

Unclear pricing structure

Fix: 1. Review the app's pricing page carefully to understand the costs associated with different features. 2. Take notes on what is included in... ⇲

Excessive prompts for credit card information

Fix: 1. If you are not ready to purchase, look for an option to skip or decline entering credit card information. 2. Review the app's settings to... ⇲
 
Ads issue

Ads interfere with user experience

Fix: 1. Check if there is an option within the app to disable ads, often found in the settings menu. 2. Consider upgrading to the paid version if... ⇲
 
Network issue

Connection issues during transfer

Fix: 1. Ensure both devices are connected to the same Wi-Fi network and that the connection is stable. 2. Restart your router if you experience c... ⇲
 
Syncing issue

Partial data transfer

Fix: 1. Review the types of data being transferred and ensure they are supported by the app. 2. Attempt to transfer data in smaller batches to se... ⇲
 
UI issue

Complicated initiation process

Fix: 1. Follow the app's setup instructions step-by-step, ensuring you complete each step before moving on. 2. Look for tutorial videos online th... ⇲

Lack of clear instructions

Fix: 1. Explore the app's settings or help section for any available guides or FAQs. 2. Search online for user forums or communities where you ca... ⇲
 
Support issue

No customer support available

Fix: 1. Check the app's website or user forums for any available support resources or community help. 2. Look for user-generated content such as... ⇲
 
Crashes issue

Copy My Data crashes or disconnects

Fix: 1. Ensure that both devices have enough storage space available for the transfer. 2. Restart both devices and try the transfer again to see... ⇲
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 what users are saying
Good experience
86.0%

Bad experience
11.0%

Neutral
3.0%

~ from our NLP analysis of 12,282 combined software ratings.

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ROP - Royal Oman Police

 Private Data Copy My Data collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Weekly: $7.99 Weekly
  2. Weekly: $4.99 Weekly
  3. Weekly: $5.99 Weekly
  4. Weekly Free Transfers : $2.99 Get unlimited weekly transfers for free
  5. Weekly offer: $4.99 Weekly offer
  6. Free Transfers: $24.99 Free Transfers
  7. Weekly: $6.99 Weekly
  8. Free Transfers: $29.99 Free Transfers
  9. Weekly: $2.99 Weekly
  10. Weekly offer: $8.99 Weekly offer