fix problems on Filmr [iphone]

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—— Run into issues on Filmr? Get help pending when official support gets back to you!

Filmr - Pro Video Editor
Info:
company: Stei App, ltda
: https://invideo.io
: invideo.io
Chat with our AI-based Filmr Support
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Crashes issue

Frequent app closures during editing

Fix: 1. Free up storage space on your device by deleting unused apps, photos, or videos. 2. Restart your iPhone to clear memory and improve app s... ⇲

Crashes when searching for GIFs

Fix: 1. Clear the app's cache by deleting and reinstalling the Filmr app. 2. Ensure you have a stable internet connection while searching for GIF... ⇲
 
Loading issue

Long export times for videos

Fix: 1. Reduce the video resolution and quality settings before exporting to speed up the process. 2. Ensure that your device has enough free sto... ⇲
 
Payments issue

Inability to access project after pro pop-up

Fix: 1. Restart the app and check if the project is accessible again. 2. If the pop-up persists, try logging out and back into your account to re... ⇲

Watermark on free version

Fix: 1. Consider upgrading to the pro version for a watermark-free experience. 2. If you want to avoid the watermark temporarily, you can use a d... ⇲

Subscription required for full features

Fix: 1. Explore the free features available and see if they meet your needs. 2. Look for promotional offers or discounts for the subscription.... ⇲
 
Search issue

Limited music search options

Fix: 1. Use external music libraries or apps to find music and then import it into Filmr. 2. Check if there are any updates available for the app... ⇲
 
Camera issue

In-app camera quality is low

Fix: 1. Check your iPhone camera settings to ensure they are set to the highest quality. 2. Clean your camera lens to ensure it is not obstructed... ⇲
 
Bugs issue

Blank frames added between clips

Fix: 1. Check the timeline for any accidental gaps and manually remove them. 2. Ensure that you are not using transitions that may create blank f... ⇲
 
Video issue

Exporting issues with Instagram formatting

Fix: 1. Check the export settings in Filmr to ensure they match Instagram's recommended specifications (e.g., aspect ratio, resolution). 2. Use t... ⇲
 
Storage issue

High memory usage

Fix: 1. Close other apps running in the background to free up memory. 2. Restart your iPhone to clear temporary files and refresh system resource... ⇲
 
Syncing issue

No option to save account across devices

Fix: 1. Manually back up your projects by exporting them to your device or cloud storage. 2. Use the same Apple ID on all devices to ensure app d... ⇲
 
Audio issue

Music library issues with Apple Music

Fix: 1. Ensure that you are logged into your Apple Music account within the Filmr app. 2. Check your Apple Music settings to ensure that the app... ⇲

Royalty-free music not recognized by TikTok

Fix: 1. Check the music licensing terms to ensure they are compatible with TikTok. 2. Use TikTok's built-in music library for tracks that are gua... ⇲
 
Customization issue

Inability to apply multiple effects on a clip

Fix: 1. Check if the app has any updates that might add this feature. 2. Apply effects one at a time and export the clip, then re-import it to ap... ⇲

Limited options for filters and effects

Fix: 1. Explore third-party apps that offer additional filters and effects, which you can then import into Filmr. 2. Check for updates in the app... ⇲
 
Slow issue

Slow loading times for features

Fix: 1. Restart the app and your device to clear any temporary issues. 2. Ensure that your device has enough storage space available. OR 1. Li... ⇲
 
Downloads issue

Inconvenient download interruptions

Fix: 1. Ensure you have a stable internet connection while downloading content. 2. Try pausing and resuming the download if it gets interrupted.... ⇲
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 what users are saying
Good experience
87.4%

Bad experience
9.0%

Neutral
3.6%

~ from our NLP analysis of 6,790 combined software ratings.

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 Private Data Filmr collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. PRO Membership Weekly: $9.99 Full access to all our PRO features
  2. PRO Membership Yearly: $79.99 Full access to all our PRO features
  3. Weekly Filmr Pro: $3.99 Acesso a todas as funcionalidades PRO
  4. Monthly Filmr PRO Membership: $11.49 Full access to all our PRO features
  5. Filmr Pro + InVideo Weekly: $6.99 Get pro features from mobile and desktop app
  6. Filmr Pro + InVideo Yearly: $179.99 Get all pro features from filmr and InVideo
  7. Lifetime Pro Membership: $169.99 Cinematic filters, newest tools and more.
  8. Yearly Filmr PRO Subscription: $39.99 Full access to all our PRO features
  9. Weekly Filmr PRO Subscription: $39.99 Full access to all our PRO features