fix problems on HYYP [iphone]

—— Run into issues on HYYP? Get help pending when official support gets back to you!

HYYP

Info:

company: Inhep Electronics Holdings (Pty) Ltd.

: http://www.idsprotect.com

: www.idsprotect.co.za

Chat with our AI-based HYYP Support

🛠️ Common HYYP Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

duplicate notifications

Fix: Check your notification settings within the HYYP app. Go to the app settings, find the notifications section, and ensure that you do not hav... ⇲

HYYP freezes

Fix: Force close the HYYP app by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping the app off the scre... ⇲

UI issue

unresponsive

Fix: If the app becomes unresponsive, try restarting your iPhone. Hold down the power button until you see the slider, then slide to power off. W... ⇲

Network issue

no connection or slow connection

Fix: Check your internet connection. Ensure that your Wi-Fi or cellular data is working properly by testing other apps or websites. If the connec... ⇲

Bugs issue

unreliable

Fix: Ensure that the app has the necessary permissions to function correctly. Go to Settings > Privacy and check if HYYP has access to location s... ⇲

error message when arming/disarming

Fix: Ensure that you have the correct permissions set in the app for arming/disarming. Check the settings and make sure your user account has the... ⇲

Compatibility issue

cannot command through Siri

Fix: Check if Siri is enabled on your device. Go to Settings > Siri & Search and ensure that 'Listen for 'Hey Siri'' and 'Press Side Button for S... ⇲

Slow issue

slow status updates

Fix: Check your internet connection as slow updates can be caused by poor connectivity. Ensure you are on a stable Wi-Fi or cellular network. O... ⇲

long delay in bypassing zones

Fix: Check the app settings for any delay settings related to zone bypassing. Adjust these settings if available to reduce the delay. OR If th... ⇲

Storage issue

cannot save image

Fix: Check the app permissions to ensure it has access to your photo library. Go to Settings > Privacy > Photos and make sure HYYP is allowed to... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

75.9%

Bad experience

18.5%

Neutral

5.6%

~ from our NLP analysis of 54 combined software ratings.

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Load Shedding Notifier

Private Data HYYP collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Diagnostics