fix problems on SortPuz [iphone]

—— Run into issues on SortPuz? Get help pending when official support gets back to you!

SortPuz - Water Puzzles Games

Info:

company: Matchstick Castle Technology Co.,Ltd.

: http://radiantl.com/happytree/private.html

: radiantl.com

Chat with our AI-based SortPuz Support

🛠️ Common SortPuz Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Color blind mode is ineffective

Fix: Check the game settings to ensure that the color blind mode is activated. If it is already on, try toggling it off and then back on to reset... ⇲

Frequent ads after every level

Fix: To minimize the impact of ads, try playing the game in airplane mode. This will prevent ads from loading, but be aware that you won't be abl... ⇲

Glitches issue

Ads can glitch the game

Fix: If you encounter glitches caused by ads, try clearing the app's cache. Go to your iPhone settings, find the SortPuz app, and select 'Offload... ⇲

Audio issue

Ads cannot be muted

Fix: Check the in-game settings for any audio options. If there is no mute option for ads, try muting your device's overall volume before startin... ⇲

Gameplay issue

Unclear grading system

Fix: Take note of the criteria for grading after each level. If the game provides a summary of your performance, review it to understand what fac... ⇲

Ranking matches may involve bots

Fix: To verify if you are playing against real players, try to observe the gameplay patterns of your opponents. If they seem to behave in a predi... ⇲

Difficulty in achieving S grade on replay

Fix: Review your previous gameplay to identify areas where you can improve. Focus on completing levels faster or with fewer moves to increase you... ⇲

Lack of engaging rewards

Fix: Focus on completing levels and challenges that offer the most rewarding experiences. Sometimes, the satisfaction of completing a difficult l... ⇲

Confusing game mechanics for new players

Fix: Take advantage of any tutorial or help sections within the game. These resources can provide valuable insights into the mechanics and strate... ⇲

Slow issue

Slow tube pouring

Fix: If the tube pouring is slow, try tapping the screen more rapidly to see if it speeds up the action. Sometimes, the responsiveness can be imp... ⇲

Updates issue

Limited functionality after updates

Fix: After an update, restart the app to refresh its functionality. Sometimes, updates require a restart to fully implement changes. OR If cer... ⇲

Ads issue

Excessive ads for rewards

Fix: To avoid excessive ads, try to complete levels without opting for rewards that require watching ads. Focus on progressing through the game w... ⇲

Ads interrupt gameplay

Fix: Try playing in airplane mode to prevent ads from interrupting your gameplay. This will allow you to focus on the game without interruptions,... ⇲

Inconsistent ad playback

Fix: If ads are playing inconsistently, try restarting the app or your device to refresh the connection. This can help resolve playback issues.... ⇲

No option to permanently disable certain ads

Fix: If there are specific ads that are particularly bothersome, try using airplane mode to avoid them altogether while playing. This will preven... ⇲

Freezing issue

Game can freeze or slow down

Fix: Close any background apps that may be consuming resources. Double-tap the home button and swipe up on apps to close them, which can free up... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

97.5%

Bad experience

1.6%

Neutral

0.9%

~ from our NLP analysis of 44,183 combined software ratings.

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Private Data SortPuz collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Usage Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Purchases
- User Content
- Usage Data
- Sensitive Info

Cost of Subscriptions

Fill the cup - Remove ads: $2.99 Remove Ads permanently after purchase
Limited time offer: $1.99 Undo*40 + Add Tube*20
Special Offer2: $0.99 20 Add tube
Some Diamonds: $4.99 Purchase Diamonds*500
Few Diamonds: $0.99 Purchase Diamonds*80
Elite Pack: $4.99 Gold Coins*3000+Undo*40+Hint*20+Shuffle*10
Small pouch of Diamonds: $9.99 Purchase Diamonds*1200
Starter Pack: $0.99 Gold Coins*1000 + Undo*20
Master Pack: $9.99 Gold Coins*5000+Undo*80+Shuffle*20+Add Tube*5
Mini gold coins3: $0.99 200 gold coins