fix problems on Bay State Savings [iphone]

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—— Run into issues on Bay State Savings ? Get help pending when official support gets back to you!

Bay State Savings Mobile
Info:
company: Bay State Savings Bank
: http://www.baystatesavingsbank.com
: www.baystatesavingsbank.com
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Login issue

two-step login is inconvenient

Fix: 1. Save login credentials: If the app allows, enable the option to remember your login credentials to reduce the frequency of entering them.... ⇲

FaceID functionality not working

Fix: 1. Check FaceID settings: Go to Settings > Face ID & Passcode and ensure that Face ID is enabled for the Bay State Savings app. 2. Restart... ⇲
 
UI issue

poor app layout design

Fix: 1. Familiarize with the layout: Spend some time navigating the app to understand its layout better. 2. Provide feedback: While you cannot c... ⇲

dull font and color choices

Fix: 1. Adjust device settings: Go to Settings > Display & Brightness and adjust the settings to enhance visibility. 2. Use accessibility featur... ⇲

increased menu steps for transactions

Fix: 1. Familiarize with shortcuts: Spend time learning the app's navigation to find quicker ways to complete transactions. 2. Use the search fu... ⇲
 
Security issue

extra security questions every login

Fix: 1. Check settings: Look for an option in the app settings to reduce the frequency of security questions or to remember devices. 2. Use a se... ⇲
 
Account issue

limited visibility of account information

Fix: 1. Explore app settings: Check if there are options to customize the dashboard or account view to show more information. 2. Use the website... ⇲
 
Slow issue

slow performance after update

Fix: 1. Restart your device: A simple restart can often resolve performance issues after an update. 2. Clear background apps: Double-click the h... ⇲
 
Customization issue

lack of advanced features

Fix: 1. Explore all app features: Ensure you are familiar with all the features the app offers, as some may not be immediately visible. 2. Use a... ⇲
 
Payments issue

inability to deposit checks easily

Fix: 1. Follow deposit guidelines: Ensure you are following the app's guidelines for check deposits, such as proper lighting and positioning of t... ⇲

late fees due to app issues

Fix: 1. Set up alerts: Use the app or your device's calendar to set reminders for payment due dates to avoid late fees. 2. Use alternative payme... ⇲

inconsistent transaction processing

Fix: 1. Verify transaction details: Double-check the details of your transactions to ensure accuracy before submitting. 2. Monitor account activ... ⇲
 
Freezing issue

Bay State Savings freezes often

Fix: 1. Restart the app: Close the app completely and reopen it to clear any temporary issues. 2. Update the app: Check for updates in the App S... ⇲
 
Compatibility issue

no support for older devices

Fix: 1. Check compatibility: Ensure your device meets the minimum requirements for the app. If not, consider upgrading your device if possible.... ⇲
 
Support issue

poor customer support response

Fix: 1. Use self-help resources: Check the app for FAQs or help sections that may address your issues. 2. Engage with community forums: Look for... ⇲
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 what users are saying
Good experience
95.8%

Bad experience
4.0%

Neutral
0.3%

~ from our NLP analysis of 400 combined software ratings.

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 Private Data Bay State Savings collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics