fix problems on Finish Line [iphone]

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—— Run into issues on Finish Line? Get help pending when official support gets back to you!

Finish Line – Shop Exclusive
Info:
company: Finish Line, Inc.
: https://www.finishline.com/store/customerservice/contactUs.jsp
: www.finishline.com
Chat with our AI-based Finish Line Support
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Glitches issue

Items disappear from cart

Fix: 1. Ensure You’re Logged In: Make sure you are logged into your account before adding items to your cart. If you’re not logged in, items may... ⇲
 
Bugs issue

Error messages during checkout

Fix: 1. Check Payment Information: Ensure that your payment details are correct and up to date. Go to your account settings and verify your payme... ⇲

Inconsistent inventory availability

Fix: 1. Refresh Inventory: Close the app and reopen it to refresh the inventory. 2. Check for Updates: Ensure the app is updated to the latest ve... ⇲

Damaged or incorrect items received

Fix: 1. Document the Issue: Take photos of the damaged or incorrect items for your records. 2. Initiate a Return: Go to the app or website and fo... ⇲

Inability to use rewards effectively

Fix: 1. Review Rewards Program: Familiarize yourself with the rewards program details to understand how to use your points effectively. 2. Redeem... ⇲
 
Updates issue

Rewards not updating

Fix: 1. Refresh the App: Close and reopen the app to refresh your rewards balance. 2. Check Account Settings: Go to your account settings and ens... ⇲
 
Network issue

Connection issues

Fix: 1. Check Network Settings: Ensure that your Wi-Fi or cellular data is turned on and functioning. You can also try toggling Airplane Mode on... ⇲
 
Support issue

Customer service unresponsive

Fix: 1. Use In-App Support: Check if the app has a support or help section where you can submit inquiries or chat with support. 2. Email Support:... ⇲
 
Notifications issue

Order cancellations without notification

Fix: 1. Check Email Settings: Ensure that your email settings are correct and that you’re checking the right email account for notifications. 2.... ⇲

Lack of communication regarding order status

Fix: 1. Enable Notifications: Ensure that notifications are enabled for the app to receive updates about your order status. 2. Check Email: Regul... ⇲
 
Gameplay issue

Raffle system frustrating

Fix: 1. Read Raffle Rules: Ensure you understand the rules and requirements for entering the raffle. 2. Set Reminders: If there are specific time... ⇲
 
Compatibility issue

Limited size availability

Fix: 1. Check Regularly: Sizes may become available at different times, so check back frequently. 2. Use Notifications: Enable notifications for... ⇲
 
Login issue

Finish Line logs out unexpectedly

Fix: 1. Update the App: Ensure you have the latest version of the app, as updates can fix bugs causing logouts. 2. Check for iOS Updates: Go to S... ⇲

Session timeouts

Fix: 1. Stay Active: Try to interact with the app regularly to prevent timeouts. 2. Check App Settings: Look for any settings related to session... ⇲
 
Settings issue

Finish Line does not retain shipping address

Fix: 1. Save Address in Account Settings: Go to your account settings and ensure your shipping address is saved correctly. 2. Check for Updates:... ⇲
 
Payments issue

Multiple charges for failed transactions

Fix: 1. Check Bank Statements: Regularly check your bank statements to monitor any unauthorized charges. 2. Use a Different Payment Method: If yo... ⇲
 
Loading issue

Delayed order processing

Fix: 1. Check Order Status: Regularly check the order status in the app for updates. 2. Contact Customer Service: If your order is delayed, reach... ⇲
 
UI issue

Difficulties navigating app

Fix: 1. Familiarize Yourself with the Layout: Spend some time exploring the app to understand its layout and features. 2. Use the Search Function... ⇲
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 what users are saying
Good experience
96.1%

Bad experience
2.1%

Neutral
1.8%

~ from our NLP analysis of 260,504 combined software ratings.

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 Private Data Finish Line collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Location
    • Contact Info
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics