fix problems on Myatmo [iphone]

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—— Run into issues on Myatmo? Get help pending when official support gets back to you!

myatmo
Info:
company: Totalidea Software GmbH
: https://www.myatmo.de/knowledgebase.php?language=English
: www.myatmo.de
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Slow issue

Slow loading and data retrieval

Fix: Check your internet connection. A weak Wi-Fi or cellular signal can slow down data retrieval. Try switching to a different network or resett... ⇲
 
Notifications issue

Frequent pop-up notifications

Fix: Go to the app settings and look for notification preferences. You can often customize which notifications you receive or turn off non-essent... ⇲
 
Updates issue

Inconsistent data updates

Fix: Check the app settings to ensure that data syncing is enabled. Look for options related to data refresh rates and adjust them to a more freq... ⇲
 
Payments issue

Subscription model dissatisfaction

Fix: Review the features offered in the free version and assess if they meet your needs. If they do, consider sticking with the free version and... ⇲

Lack of clear feature differentiation between free and premium

Fix: Check the app's official website or user manual for a detailed comparison of features. This can help clarify what is available in each versi... ⇲
 
Customization issue

Limited customization options

Fix: Explore the settings menu for any hidden customization features. Sometimes, options are not immediately visible and may require digging into... ⇲
 
Ads issue

Annoying banner for subscription upgrade

Fix: Look for an option in the app settings to disable promotional notifications or banners. This can help reduce the frequency of these interrup... ⇲
 
Compatibility issue

Apple Watch complication issues

Fix: Ensure that the MyAtmo app is properly installed on your Apple Watch. Check the Watch app on your iPhone to confirm that the MyAtmo complica... ⇲

Limited support for older iOS versions

Fix: Check if there is an older version of the app available that is compatible with your iOS version. Sometimes developers maintain legacy versi... ⇲
 
Crashes issue

Crashes on certain devices

Fix: Make sure your device is running the latest version of iOS. Go to Settings > General > Software Update to check for updates. OR If the ap... ⇲
 
Bugs issue

Data skewed by stray values

Fix: Manually review the data entries and remove any outliers or incorrect values. This can help improve the accuracy of the data displayed. OR... ⇲
 
Syncing issue

No background data updating

Fix: Check the app settings to see if there is an option to enable background app refresh. Go to Settings > MyAtmo > Background App Refresh and e... ⇲
 
UI issue

Overwhelming for new users

Fix: Look for a tutorial or help section within the app that can guide you through the features step-by-step. Familiarizing yourself with the bas... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
89.3%

Bad experience
6.1%

Neutral
4.6%

~ from our NLP analysis of 280 combined software ratings.

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 Private Data myatmo collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Purchases
    • Location
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
    • Other Data

  Cost of Subscriptions
  1. Premium 1 Year (no Family): $12.99 Premium 1 Year (no Family Sharing)
  2. Premium 1 Month (no Family): $3.99 Premium 1 Month (no Family Sharing)
  3. Premium 1 Month (with Family): $3.99 Premium 1 Month (with Family Sharing)
  4. Premium 1 Year (Family): $22.99 Premium 1 Year (with Family Sharing)