fix problems on PicFrame [iphone]

—— Run into issues on PicFrame? Get help pending when official support gets back to you!

PicFrame

Info:

company: Active Development Limited

: https://activedevelopment.co.nz/contact

: picframeapp.com

Chat with our AI-based PicFrame Support

🛠️ Common PicFrame Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Feature to add white borders missing

Fix: To add white borders to your images, you can manually create a border effect by increasing the canvas size of your images. Open your image i... ⇲

Random crashes during use

Fix: First, ensure that your iPhone's operating system is up to date. Go to Settings > General > Software Update and install any available update... ⇲

UI issue

Photos not appearing in frames

Fix: Check if the app has permission to access your photos. Go to Settings > Privacy > Photos, and ensure that PicFrame is allowed to access your... ⇲

Locked frames in interface

Fix: If frames are locked, it may be due to the app's settings or a limitation of the free version. Check if there are any options to unlock fram... ⇲

Forced template selection

Fix: If you are being forced to select a template, try looking for an option to create a custom layout. Some apps have a 'blank' template option... ⇲

Inability to pinch to resize images

Fix: If pinch-to-zoom is not working, check if the gesture is enabled in the app settings. Some apps have options to enable or disable touch gest... ⇲

Customization issue

Image resize function missing

Fix: If the image resize function is not visible, check if you are in the correct editing mode. Look for an option to edit or adjust images withi... ⇲

Bugs issue

Bugs after recent update

Fix: If you are experiencing bugs, try clearing the app's cache. Go to Settings > General > iPhone Storage, find PicFrame, and select 'Offload Ap... ⇲

Watercolor feature missing after purchase

Fix: If the watercolor feature is missing, try logging out and back into your account within the app. This can sometimes refresh your access to p... ⇲

Glitches issue

Distorted images in collages

Fix: To avoid distorted images, ensure that you are using images with similar aspect ratios. If your images are of different sizes, consider crop... ⇲

Payments issue

Monthly subscription for new features

Fix: If you are concerned about the subscription cost, consider using the app's free features to their fullest before deciding to subscribe. Many... ⇲