fix problems on Fioptics+ [iphone]

—— Run into issues on Fioptics+? Get help pending when official support gets back to you!

Fioptics+

Info:

company: Cincinnati Bell

: https://www.cincinnatibell.com/help-center

Chat with our AI-based Fioptics+ Support

🛠️ Common Fioptics+ Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

No Picture in Picture feature

Fix: Currently, the Fioptics+ app does not support Picture in Picture (PiP) mode. As a workaround, you can use the native iOS multitasking featur... ⇲

Cannot watch programs away from home

Fix: To watch programs away from home, ensure that you are connected to a reliable mobile data network. If the app restricts streaming to home ne... ⇲

UI issue

Channel numbers removed from guide

Fix: If channel numbers are missing from the guide, try refreshing the app. Close the app completely and reopen it. If the issue persists, check... ⇲

Guide is difficult to navigate

Fix: To improve navigation in the guide, familiarize yourself with the layout and available filters. Use the search function to quickly find spec... ⇲

Loading issue

Slow channel loading

Fix: If channels are loading slowly, check your internet connection. Ensure you have a strong Wi-Fi signal or a good mobile data connection. Rest... ⇲

Network issue

Streaming not available outside home network

Fix: If streaming is restricted to your home network, check the app settings for any options that may allow remote streaming. If none are availab... ⇲

Streaming issues with VPN

Fix: If you are experiencing streaming issues while using a VPN, try disconnecting the VPN and see if the streaming works without it. Some apps r... ⇲

Server errors occur

Fix: If you encounter server errors, check the app's status on social media or forums to see if other users are experiencing similar issues. If t... ⇲

Crashes issue

Fioptics+ frequently fails to open

Fix: If the app fails to open, first try restarting your iPhone. This can resolve temporary glitches. If the problem persists, uninstall the app... ⇲

Updates issue

Missing features compared to competitors

Fix: If you find that the app is missing features compared to competitors, explore the app settings to see if there are any hidden features or op... ⇲

Compatibility issue

Inability to connect to other devices

Fix: If you are unable to connect the app to other devices, ensure that both the app and the devices are on the same Wi-Fi network. Check the app... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

46.7%

Bad experience

33.3%

Neutral

20.0%

~ from our NLP analysis of 30 combined software ratings.

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Private Data Fioptics+ collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Browsing History
- Identifiers
- Usage Data
Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
- Search History
- Browsing History
- Identifiers
- Usage Data
- Diagnostics