fix problems on Ihail [iphone]

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—— Run into issues on Ihail? Get help pending when official support gets back to you!

ihail
Info:
company: Transportation Plus, Inc.
: https://www.ihail.com
: www.ihail.com
Chat with our AI-based ihail Support
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Support issue

Poor customer service

Fix: 1. Use the in-app support feature to submit your concerns or issues. Be specific about your experience to help them address it effectively.... ⇲

Rude drivers

Fix: 1. If you encounter a rude driver, use the app's rating system to report your experience. Provide detailed feedback to help improve driver b... ⇲
 
Safety issue

Unsafe driving behavior

Fix: 1. If you feel unsafe during a ride, ask the driver to pull over in a safe location and exit the vehicle. 2. Report the driver's behavior th... ⇲
 
Cleanliness issue

Filthy cars

Fix: 1. If you enter a car that is not clean, you can choose to cancel the ride immediately and report the cleanliness issue through the app. 2.... ⇲
 
UI issue

Inability to see scheduled rides

Fix: 1. Ensure that you are logged into the correct account in the app. Sometimes, users may have multiple accounts. 2. Check your internet conne... ⇲
 
Account issue

Account creation issues

Fix: 1. Double-check that you are entering all required information correctly, including email, phone number, and password. 2. Ensure that your i... ⇲
 
Messages issue

Verification code not received

Fix: 1. Check your spam or junk email folder if you are expecting an email verification code. 2. Ensure that your phone number is entered correct... ⇲
 
Network issue

Cancellation of rides without notice

Fix: 1. Check the app for any notifications regarding your ride cancellation. Sometimes, cancellations may occur due to driver availability or ot... ⇲
 
Accessibility issue

Accessibility issues for visually impaired users

Fix: 1. Explore the accessibility settings on your iPhone by going to Settings > Accessibility. Enable VoiceOver or other features that may assis... ⇲
 
Crashes issue

ihail crashes or freezes

Fix: 1. Ensure that your app is updated to the latest version by checking the App Store for updates. 2. Restart your iPhone to clear any temporar... ⇲
 
Loading issue

Delayed ride confirmation

Fix: 1. Check your internet connection; a weak connection can delay ride confirmations. 2. If you experience delays, try refreshing the app or lo... ⇲
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 what users are saying
Bad experience
92.9%

Good experience
7.1%

Neutral
0.0%

~ from our NLP analysis of 14 combined software ratings.

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 Private Data ihail collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Financial Info
    • Location