—— Run into issues on DSDLink ? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check for any updates to the DSDLink Mobile app in the App Store. Sometimes, bugs related to product availability are fixed in newer version... ⇲
Fix: Ensure that you are following the correct steps to place an order. Double-check the order summary before finalizing. If the app is glitching... ⇲
Fix: This may be a display issue. Try adjusting your iPhone's display settings. Go to Settings > Display & Brightness and toggle between differen... ⇲
Fix: Familiarize yourself with the layout of the app. Spend some time exploring each tab to understand where products are categorized. You can al... ⇲
Fix: Look for an option in the app settings or order guide to manage or edit your product list. This may allow you to remove outdated items manua... ⇲
Fix: Check if there are any filters applied that may be skewing the results. Go to the filter settings and reset them to default to see if that r... ⇲
Fix: When searching, try using specific keywords or product codes to narrow down results. This can help improve the accuracy of your search resul... ⇲
Fix: Make sure your iPhone's operating system is up to date. Go to Settings > General > Software Update and install any available updates. This c... ⇲
Fix: Check if your iPhone is connected to a compatible printer. Ensure that both devices are on the same Wi-Fi network. You can use AirPrint if y... ⇲
Fix: Look for a help or support section within the app. Many apps have FAQs or troubleshooting guides that can assist you without needing direct... ⇲
Fix: Regularly check the app for updates on stock availability. Sometimes, items may be restocked without notice, so frequent checking can help y... ⇲
Fix: Try closing all other apps running in the background to free up memory. To do this, swipe up from the bottom of the screen and swipe away an... ⇲
Fix: Before placing an order, take a screenshot of your order summary. This way, if it gets cleared, you can easily refer back to it and re-enter... ⇲
Fix: Check your internet connection. A weak or unstable connection can cause loading issues. Try switching between Wi-Fi and cellular data to see... ⇲
Fix: Look for an option in the app settings to disable ads or opt for a premium version if available, which may remove ads altogether. OR If a... ⇲