fix problems on Laser Engraving [iphone]

—— Run into issues on Laser Engraving? Get help pending when official support gets back to you!

Laser engraving

Info:

company: Dongguan Xinjia Laser Technology Co., Ltd

: http://www.wainlux.com

Chat with our AI-based Laser engraving Support

🛠️ Common Laser engraving Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Laser engraving crashes when previewing laser travel

Fix: 1. Restart the app: Close the app completely and reopen it. This can clear temporary glitches. 2. Clear app cache: Go to your iPhone setting... ⇲

Requires static password for iOS hotspot

Fix: 1. Change hotspot settings: Go to Settings > Personal Hotspot and set a static password that meets the app's requirements. 2. Use a simpler... ⇲

Network issue

Lacks true Wi-Fi support

Fix: 1. Use a mobile hotspot: If true Wi-Fi support is lacking, consider using your iPhone's mobile hotspot feature to connect the laser engraver... ⇲

Connection issues with laser engraver

Fix: 1. Check Bluetooth settings: Ensure Bluetooth is enabled on your iPhone and that the laser engraver is in pairing mode. 2. Forget and reconn... ⇲

Laser engraving shows not connected despite phone connection

Fix: 1. Check app permissions: Go to Settings > Privacy > Bluetooth and ensure the app has permission to access Bluetooth. 2. Restart the app: Cl... ⇲

Device does not broadcast hotspot address

Fix: 1. Check hotspot settings: Go to Settings > Personal Hotspot and ensure it is enabled. 2. Restart your iPhone: Sometimes a simple restart ca... ⇲

Incorrect connection instructions

Fix: 1. Follow online tutorials: Search for video tutorials or guides that demonstrate the correct connection process. 2. Experiment with differe... ⇲

Security issue

Security risks with hotspot connection

Fix: 1. Use a strong password: Ensure your hotspot has a strong password to prevent unauthorized access. 2. Disable hotspot when not in use: Turn... ⇲

Support issue

No support from app developer or device manufacturer

Fix: 1. Check online forums: Look for user communities or forums where other users may have shared solutions or workarounds. 2. Search for user g... ⇲

Compatibility issue

Needs 'Maximize Compatibility' enabled for connection

Fix: 1. Go to Settings > Bluetooth and ensure 'Maximize Compatibility' is enabled. 2. Restart the app after enabling this setting to ensure it ta... ⇲

Incompatible with iPhone 6s Plus

Fix: 1. Check for app updates: Ensure you have the latest version of the app that may include compatibility fixes. 2. Use an alternative device:... ⇲

Laser engraving only works with PC or Mac

Fix: 1. Use a PC or Mac: If the app is only compatible with desktop systems, consider using it on a compatible device. 2. Look for alternative mo... ⇲

Audio issue

Grinding noise from device

Fix: 1. Check for obstructions: Ensure there are no foreign objects obstructing the laser engraver's moving parts. 2. Lubricate moving parts: If... ⇲

Settings issue

Laser engraving is in Chinese instead of English

Fix: 1. Change language settings: Go to Settings > General > Language & Region and set your preferred language to English. 2. Check app settings:... ⇲

Crashes issue

Stopped working suddenly

Fix: 1. Restart the app: Close the app completely and reopen it to see if it resolves the issue. 2. Restart your iPhone: Sometimes a device resta... ⇲