fix problems on SmartGo One [iphone]

—— Run into issues on SmartGo One? Get help pending when official support gets back to you!

SmartGo One

Info:

company: Smart Go, Inc.

: https://smartgo.com/support.html

: smartgo.com

Chat with our AI-based SmartGo One Support

🛠️ Common SmartGo One Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Computer never resigns during games

Fix: Check the game settings to see if there is an option to enable or disable computer resignation. If there is, make sure it is enabled. If not... ⇲

Doesn't handle consecutive passes correctly

Fix: Ensure that you are following the correct rules for passing in the game. Review the game manual or help section to confirm the expected beha... ⇲

UI issue

Text above the board occasionally overflows the screen

Fix: Adjust the display settings on your iPhone. Go to Settings > Display & Brightness and try changing the text size or display settings to see... ⇲

Win % and points display issues in pro game reviews

Fix: Check if there is an option in the settings to reset or refresh the statistics display. Sometimes, a simple refresh can correct display issu... ⇲

Bugs issue

Some problems have little or no explanatory text

Fix: Check if there is an option in the app settings to enable detailed explanations or hints. Sometimes, these features can be toggled on or off... ⇲

Incorrectly marks equally correct moves as incorrect

Fix: Review the move validation settings in the app. Ensure that the rules of the game are set correctly according to your preferences. If the is... ⇲

Computer doesn't automatically respond with a move in problems

Fix: Check the settings to see if there is an option for automatic play or auto-responses. If this feature is available, ensure it is enabled.... ⇲

Gameplay issue

No rematch button for computer games

Fix: After finishing a game, check the main menu for an option to start a new game against the computer. If there is no direct rematch button, yo... ⇲

Updates issue

Lacks a Guess function present in previous version

Fix: Explore the app settings to see if the Guess function can be enabled or if there is a similar feature under a different name. Sometimes feat... ⇲

Customization issue

Difficulty adjustment for beginners is limited

Fix: Check the game settings for any difficulty levels or adjustments. If the options are limited, try playing against a lower-level computer opp... ⇲