fix problems on FreshToHome [iphone]

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—— Run into issues on FreshToHome? Get help pending when official support gets back to you!

FreshToHome: Order Meat & Fish
Info:
company: Freshtohome Foods Pvt Ltd
: https://www.freshtohome.com
: www.freshtohome.com
Chat with our AI-based FreshToHome Support
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Bugs issue

Product goes out of stock after adding to cart

Fix: 1. Regularly check the availability of products before adding them to your cart. If you notice a product is low in stock, consider purchasin... ⇲

Coupon application issues

Fix: 1. Ensure that the coupon code is entered correctly, including any special characters or case sensitivity. 2. Check the terms and condition... ⇲

Delivery times are inconsistent

Fix: 1. Check the delivery options available at the time of checkout. Sometimes, selecting a different time slot can yield better results. 2. Pl... ⇲

Wrong orders sent

Fix: 1. Double-check your order summary before finalizing the purchase to ensure all items are correct. 2. Keep a record of your order confirmat... ⇲

Old fish supplied

Fix: 1. When ordering, look for freshness indicators or reviews on the product page to ensure you are selecting high-quality items. 2. If you re... ⇲

Frozen items delivered

Fix: 1. When ordering frozen items, ensure they are marked as such and check the delivery method to ensure they remain frozen during transit. 2.... ⇲

Quality of shrimp disappointing

Fix: 1. Check product reviews and ratings before purchasing shrimp to gauge quality. 2. If you consistently find the quality lacking, consider s... ⇲
 
Crashes issue

FreshToHome crashes on iPhone version 12.0

Fix: 1. Update your iPhone to the latest iOS version if possible. Go to Settings > General > Software Update. 2. Clear the app cache by going to... ⇲
 
UI issue

No 'continue shopping' option

Fix: 1. Use the back button on your iPhone to return to the previous screen after adding an item to your cart. 2. Bookmark the main shopping pag... ⇲
 
Support issue

Customer support is unresponsive

Fix: 1. Check the app for any FAQs or help sections that may address your issue without needing to contact support. 2. Try reaching out through... ⇲
 
Pricing issue

Higher prices in certain regions

Fix: 1. Compare prices with other local suppliers to determine if the price difference is justified by quality or service. 2. If you frequently... ⇲
 
Availability issue

Limited availability in some areas

Fix: 1. Check the app regularly for updates on product availability, as stock can change frequently. 2. Consider setting up notifications for sp... ⇲
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 what users are saying
Good experience
89.1%

Bad experience
6.5%

Neutral
4.4%

~ from our NLP analysis of 338 combined software ratings.

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 Private Data FreshToHome collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Purchases
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Location
    • Contact Info
    • Identifiers
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Search History
    • Diagnostics