fix problems on Stox [iphone]

—— Run into issues on Stox? Get help pending when official support gets back to you!

Stox - Financial Reports

Info:

company: Wagenleitner Sergio

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🛠️ Common Stox Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Tables lack freeze header option

Fix: While Stox may not have a built-in freeze header option, you can work around this by taking screenshots of the header row and placing them a... ⇲

No Apple Pencil annotation

Fix: If you need to annotate reports, consider using a third-party app that supports Apple Pencil, such as Notability or GoodNotes. You can expor... ⇲

Search issue

Search function needs improvement

Fix: To improve your search experience, try using more specific keywords or phrases related to the financial data you are looking for. This can h... ⇲

Error message on stock searches

Fix: When encountering error messages during stock searches, first ensure that your app is updated to the latest version, as updates often fix bu... ⇲

Syncing issue

Doesn't pull reports anymore

Fix: First, check your internet connection to ensure it is stable. If the connection is fine, try logging out of the app and then logging back in... ⇲

Doesn't pull up all companies

Fix: Ensure that you are using the correct search parameters. Double-check the spelling of the company names or ticker symbols you are searching... ⇲

Permissions issue

Unable to access financials for companies

Fix: Verify that you are using the correct company identifiers (like ticker symbols) when searching for financials. Sometimes, using the full com... ⇲

Network issue

Server errors for most reports

Fix: Server errors can often be temporary. Try closing the app completely and reopening it after a few minutes. This can help re-establish a conn... ⇲

UI issue